Responsibilities
Peraton is seeking a Customer Technical Support Representative (SCA). In this role the the candidate will perform the following but not limited too:
- Assist senior project managers with project planning scheduling and development of project scope.
- Help coordinate and manage project tasks from initiation to completion ensuring deadlines are met.
- Facilitate communication between project team members stakeholders and other departments.
- Develop update and manage project documentation including reports status updates and presentations.
- Track project progress and performance identifying and mitigating risks and obstacles as they arise.
- Assist in identifying and securing project resources and help managing project budgets.
Qualifications
- 10 years experience in agile support environments
- Ability to obtain Public Trust Clearance
- ITIL4 (preferred)
- Primary work locations in Tacoma WA Aurora CO San Antonio TX and Falls Church VA. Remote work may be considered in special cases when approved by the customer.
- Must be a US Citizen
- Previous experience in a project support role or as a junior project manager
- Proficiency in project management software (like Jira MS Project or Asana) and the Microsoft Office Suite (Word Excel PowerPoint)
- Strong organizational skills excellent written and verbal communication multitasking time management and problem-solving are essential.
- A foundational understanding of project management methodologies and the ability to apply them is crucial
Desired Skills:
- Experience working within Military Health environments is a plus
- PMP or PMI Certification (preferred)
- BA/BS (4 Year) degree in an IT or math related field/ or equivalent years of experience
Peraton Overview
Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the worlds leading mission capability integrator and transformative enterprise IT provider we deliver trusted highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land sea space air and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day our employees do the cant be done by solving the most daunting challenges facing our customers. Visit to learn how were keeping people around the world safe and secure.
Target Salary Range
$66000 - $106000. This represents the typical salary range for this position. Salary is determined by various factors including but not limited to the scope and responsibilities of the position the individuals experience education knowledge skills and competencies as well as geographic location and business and contract considerations. Depending on the position employees may be eligible for overtime shift differential and a discretionary bonus in addition to base pay.
EEO
EEO: Equal opportunity employer including disability and protected veterans or other characteristics protected by law.
Required Experience:
IC
ResponsibilitiesPeraton is seeking a Customer Technical Support Representative (SCA). In this role the the candidate will perform the following but not limited too:Assist senior project managers with project planning scheduling and development of project scope. Help coordinate and manage project tas...
Responsibilities
Peraton is seeking a Customer Technical Support Representative (SCA). In this role the the candidate will perform the following but not limited too:
- Assist senior project managers with project planning scheduling and development of project scope.
- Help coordinate and manage project tasks from initiation to completion ensuring deadlines are met.
- Facilitate communication between project team members stakeholders and other departments.
- Develop update and manage project documentation including reports status updates and presentations.
- Track project progress and performance identifying and mitigating risks and obstacles as they arise.
- Assist in identifying and securing project resources and help managing project budgets.
Qualifications
- 10 years experience in agile support environments
- Ability to obtain Public Trust Clearance
- ITIL4 (preferred)
- Primary work locations in Tacoma WA Aurora CO San Antonio TX and Falls Church VA. Remote work may be considered in special cases when approved by the customer.
- Must be a US Citizen
- Previous experience in a project support role or as a junior project manager
- Proficiency in project management software (like Jira MS Project or Asana) and the Microsoft Office Suite (Word Excel PowerPoint)
- Strong organizational skills excellent written and verbal communication multitasking time management and problem-solving are essential.
- A foundational understanding of project management methodologies and the ability to apply them is crucial
Desired Skills:
- Experience working within Military Health environments is a plus
- PMP or PMI Certification (preferred)
- BA/BS (4 Year) degree in an IT or math related field/ or equivalent years of experience
Peraton Overview
Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the worlds leading mission capability integrator and transformative enterprise IT provider we deliver trusted highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land sea space air and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day our employees do the cant be done by solving the most daunting challenges facing our customers. Visit to learn how were keeping people around the world safe and secure.
Target Salary Range
$66000 - $106000. This represents the typical salary range for this position. Salary is determined by various factors including but not limited to the scope and responsibilities of the position the individuals experience education knowledge skills and competencies as well as geographic location and business and contract considerations. Depending on the position employees may be eligible for overtime shift differential and a discretionary bonus in addition to base pay.
EEO
EEO: Equal opportunity employer including disability and protected veterans or other characteristics protected by law.
Required Experience:
IC
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