We are looking for an enthusiastic Leader to join our team at Chick-fil-A. This hands-on Human Resources Administrator opportunity is designed to give you a career in the most highly-esteemed restaurant chain in the nation while providing a clear roadmap for your professional growth and development. The Human Resources Administrator will be working directly with the Owner/Operator and Director Team to ensure an exceptional Employee Experience reduce risk and develop Talent. Through various goals and initiatives this position would give you the opportunity to make a huge impact on overall success of the restaurant.
Ownership of the Following Human Resources Components:
Strategic Planning Talent Mapping Goal Setting & Follow-through
Team Member Recruiting through our Applicant Tracking System
Coordinating all Onboarding steps ensuring compliance
- Host Orientation when needed (in English and Spanish)
Maintenance of online Employee Directory Employee Files and various other HR Data and processes
Drafting and updating Job Descriptions Employee Reviews personnel forms and Restaurant Policy Updates when needed
Identify and promptly address personnel issues and/or complaints and then take action appropriately
Workplace Safety & overseeing all Workers Comp Claims
Performance Management through various methods including regular Performance Reviews Disciplinary Actions and overall Leadership effectiveness
Review Analyze and adjust Time Punches to ensure accurate Payroll processing bi-weekly.
- Utilize CFA Home platforms to complete Payroll bi-weekly within the HR Payroll System
Human Resources Coordinator Expectations: (Not an exhaustive list)
- Exhibit a passion for Human Resources and an excitement for Chick-fil-A.
- Present and able to address Team Member and Leadership concerns as they arise.
- Attend and help organize Quarterly Leadership Team Meetings to ensure the team remains consistent and up to date on Restaurant Performance upcoming events and any changes in operations.
- Attend Leadership meetings to coach and advise Leaders on personnel issues.
- Ensure you know adhere to and enforce all policies outlined in the Employee Handbook.
- Partner with the Operator and Ops Directors to ensure staffing par levels are up to date based on business needs.
- Review and maintain Applicant Tracking System daily ensuring quality candidates are contacted within 2-3 business days.
- Hold interviews as needed to fill staffing gaps. Utilize Interview Guides for all positions creating new guides as positions are developed.
- Monitor and update HR/Talent boards on regularly
- Encourage a culture where we serve all guests in a manner that leaves them happier when they leave than they were when they arrived.
- Utilize HotSchedules Slack VSBL CFA Home Pathway and other restaurant software systems to ensure you are aware of any necessary communication changes in procedures goals for your shift etc.
- Collaborate with the Leadership Team and be willing to serve in any capacity each day always prioritizing the Guest Experience.
- Utilize Effective Requests to ensure smooth communication within the team.
- Demonstrate a working knowledge of Chick-fil-A processes and procedures. Show an eagerness to learn and grow daily always pursuing excellence.
- Know all Pathway based procedures and be willing to go back and review any issues that arise to uphold the standards of CFA Eldorado & Ridge.
- Ensure all assigned Pathway Training is completed prior to the due date given.
Background Profile
- 2 years of Leadership experience (required)
- 2-3 years of Human Resources Management experience (preferred)
- Recruiting experience (required)
- Restaurant experience (preferred)
- Passion for Chick-fil-As values
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
- Leadership Bonus Plans
- Continued personal and professional development
Restaurant type:
- Casual dining restaurant
- Fast casual restaurant
- Quick service & fast food restaurant
Shift:
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Monday to Saturday
- Weekend availability
Experience:
- Restaurant: 1 year (Preferred)
- Leadership: 2 year (Preferred)
Required Experience:
Unclear Seniority
We are looking for an enthusiastic Leader to join our team at Chick-fil-A. This hands-on Human Resources Administrator opportunity is designed to give you a career in the most highly-esteemed restaurant chain in the nation while providing a clear roadmap for your professional growth and development....
We are looking for an enthusiastic Leader to join our team at Chick-fil-A. This hands-on Human Resources Administrator opportunity is designed to give you a career in the most highly-esteemed restaurant chain in the nation while providing a clear roadmap for your professional growth and development. The Human Resources Administrator will be working directly with the Owner/Operator and Director Team to ensure an exceptional Employee Experience reduce risk and develop Talent. Through various goals and initiatives this position would give you the opportunity to make a huge impact on overall success of the restaurant.
Ownership of the Following Human Resources Components:
Strategic Planning Talent Mapping Goal Setting & Follow-through
Team Member Recruiting through our Applicant Tracking System
Coordinating all Onboarding steps ensuring compliance
- Host Orientation when needed (in English and Spanish)
Maintenance of online Employee Directory Employee Files and various other HR Data and processes
Drafting and updating Job Descriptions Employee Reviews personnel forms and Restaurant Policy Updates when needed
Identify and promptly address personnel issues and/or complaints and then take action appropriately
Workplace Safety & overseeing all Workers Comp Claims
Performance Management through various methods including regular Performance Reviews Disciplinary Actions and overall Leadership effectiveness
Review Analyze and adjust Time Punches to ensure accurate Payroll processing bi-weekly.
- Utilize CFA Home platforms to complete Payroll bi-weekly within the HR Payroll System
Human Resources Coordinator Expectations: (Not an exhaustive list)
- Exhibit a passion for Human Resources and an excitement for Chick-fil-A.
- Present and able to address Team Member and Leadership concerns as they arise.
- Attend and help organize Quarterly Leadership Team Meetings to ensure the team remains consistent and up to date on Restaurant Performance upcoming events and any changes in operations.
- Attend Leadership meetings to coach and advise Leaders on personnel issues.
- Ensure you know adhere to and enforce all policies outlined in the Employee Handbook.
- Partner with the Operator and Ops Directors to ensure staffing par levels are up to date based on business needs.
- Review and maintain Applicant Tracking System daily ensuring quality candidates are contacted within 2-3 business days.
- Hold interviews as needed to fill staffing gaps. Utilize Interview Guides for all positions creating new guides as positions are developed.
- Monitor and update HR/Talent boards on regularly
- Encourage a culture where we serve all guests in a manner that leaves them happier when they leave than they were when they arrived.
- Utilize HotSchedules Slack VSBL CFA Home Pathway and other restaurant software systems to ensure you are aware of any necessary communication changes in procedures goals for your shift etc.
- Collaborate with the Leadership Team and be willing to serve in any capacity each day always prioritizing the Guest Experience.
- Utilize Effective Requests to ensure smooth communication within the team.
- Demonstrate a working knowledge of Chick-fil-A processes and procedures. Show an eagerness to learn and grow daily always pursuing excellence.
- Know all Pathway based procedures and be willing to go back and review any issues that arise to uphold the standards of CFA Eldorado & Ridge.
- Ensure all assigned Pathway Training is completed prior to the due date given.
Background Profile
- 2 years of Leadership experience (required)
- 2-3 years of Human Resources Management experience (preferred)
- Recruiting experience (required)
- Restaurant experience (preferred)
- Passion for Chick-fil-As values
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
- Leadership Bonus Plans
- Continued personal and professional development
Restaurant type:
- Casual dining restaurant
- Fast casual restaurant
- Quick service & fast food restaurant
Shift:
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Monday to Saturday
- Weekend availability
Experience:
- Restaurant: 1 year (Preferred)
- Leadership: 2 year (Preferred)
Required Experience:
Unclear Seniority
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