ACF2 & RACF Technology Support I
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Job Location:
Monthly Salary:
Posted on:
9 hours ago
Vacancies:
1 Vacancy
Job Summary
Embark on a dynamic career in tech support where your skills contribute to maintaining world-class technology solutions to ensure a seamless user experience.
As a Technology Support I team member in Enterprise Technology you will ensure the operational stability availability and performance of our production application flows. Be part of the team responsible for troubleshooting maintaining identifying escalating and resolving production service interruptions for all internally and externally developed systems ensuring a seamless user experience.
Job responsibilities
- Perform security administration on Mainframe & Large Midrange servers ensuring access is granted in accordance with Security Access Control policies established standards & procedures
- Analyze requests for potential risk exposure prior to processing
- Troubleshoot & resolve security related issues
- Answer general inquiries regarding RACF & ACF2 security practice or access
- Participate in audit support activities as they pertain to Mainframe for both internal & external audits
- Perform required reconciliation to resolve open audit issues
Required qualifications capabilities and skills
- 1 years of experience or equivalent expertise in troubleshooting resolving and maintaining information technology services
- Hands-on experience with ACF2 & RACF mainframes; JCL & IBM utilities
- Good familiarity with Security tools like ETFA & Zsecure
- Basic understanding of information Security policies/practices
- Ability to efficiently troubleshoot diagnose & resolve problems learn & apply new technologies quickly and work in a high pressure environment with minimal supervision
- Familiarity with applications or infrastructure in a large-scale technology environment on-premises or in the public cloud
- Excellent communication written & organizational skills
Preferred qualifications capabilities and skills
- Exposure to one or more general-purpose programming languages or automation scripting
- Exposure to Information Technology Infrastructure Library (ITIL) framework
Key Skills
- Computer Science
- SQL
- Active Directory
- Customer Service
- Incident Management
- Access Points
- OS
- Asset Management
- Linux
- VPN
- User Accounts
- Desktop
- Backup
- Technical Support
- Application Support
About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more
