The role will be supervising guiding and motivating team members to work together and independently ensuring the delivery of quality outputs within defined SLAs. Team leaders will ensure associates are fully engaged so the business can run smoothly. Team leaders will organise and delegate workload as well as monitoring SLA and identifying risks both in delivery and overall landscape within the hub. The team leaders will liaise with COE support functions to implement automation and training initiatives as well as process improvement and cost saving measures.
What youll do:
- Create and lead a high performing team with an open communication culture
- Set clear team goals and ensure they are met
- Delegate tasks and set deadlines
- Oversee day-to-day operation
- Monitor team performance and report on metrics
- Motivate team members
- Discover training needs and provide coaching
- Listen to team members feedback and resolve any issues or conflicts
- Recognize high performance and reward accomplishments
- Encourage creativity and risk-taking
- Identify areas and opportunities for improvements
Qualifications :
Were looking for people who have:
- Bachelor/Master of Marketing Economics or related field or technical/engineering studies delivered in English
- 2 Years in CPG industry
- Strong numerical and analytical skills
- Very good knowledge of Microsoft Excel (pivot tables vlookup conditional functions conditional formatting chart building and formatting); knowledge of VBA is an asset PowerPoint
- Proven work experience of at least 2years as a team leader or supervisor
- CPG experience
- In-depth knowledge of performance metrics
- Good reporting skills MS Excel BI Tools and CRM
- Excellent communication and leadership skills
- Organizational and time-management skills
- Decision-making skills
- Multi-tasking and managing multiple high priority tasks
- Problem solving skills
- Estimation and time management
- Proactive flexible and self-motivated attitude
- Strong communication skills ability to document present and educate others
- Willingness to take ownership and see projects to completion
- Ability to anticipate the bigger picture and are holistic by nature
- Experience and desire to create process documentation
- Fluent communication in English - verbal and written (at least C1 level)
- Results-oriented personality and ability to work to tight deadlines
- Good time- and workload management skills
- Ability to work both independently and as a team player
- Experience in working in a virtual environment and in a multicultural setting
- Diligence and attention to detail
Additional Information :
Our Benefits
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- Employee-Assistance-Program (EAP)
About NIQ
NIQ is the worlds leading consumer intelligence company delivering the most complete understanding of consumer buying behavior and revealing new pathways to 2023 NIQ combined with GfK bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insightsdelivered with advanced analytics through state-of-the-art platformsNIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100 markets covering more than 90% of the worlds population.
For more information visit
Want to keep up with our latest updates
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Our commitment to Diversity Equity and Inclusion
At NIQ we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race color religion sex (including pregnancy sexual orientation or gender identity) national origin age disability genetic information marital status veteran status or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion please visit the Work :
No
Employment Type :
Full-time
The role will be supervising guiding and motivating team members to work together and independently ensuring the delivery of quality outputs within defined SLAs. Team leaders will ensure associates are fully engaged so the business can run smoothly. Team leaders will organise and delegate workload a...
The role will be supervising guiding and motivating team members to work together and independently ensuring the delivery of quality outputs within defined SLAs. Team leaders will ensure associates are fully engaged so the business can run smoothly. Team leaders will organise and delegate workload as well as monitoring SLA and identifying risks both in delivery and overall landscape within the hub. The team leaders will liaise with COE support functions to implement automation and training initiatives as well as process improvement and cost saving measures.
What youll do:
- Create and lead a high performing team with an open communication culture
- Set clear team goals and ensure they are met
- Delegate tasks and set deadlines
- Oversee day-to-day operation
- Monitor team performance and report on metrics
- Motivate team members
- Discover training needs and provide coaching
- Listen to team members feedback and resolve any issues or conflicts
- Recognize high performance and reward accomplishments
- Encourage creativity and risk-taking
- Identify areas and opportunities for improvements
Qualifications :
Were looking for people who have:
- Bachelor/Master of Marketing Economics or related field or technical/engineering studies delivered in English
- 2 Years in CPG industry
- Strong numerical and analytical skills
- Very good knowledge of Microsoft Excel (pivot tables vlookup conditional functions conditional formatting chart building and formatting); knowledge of VBA is an asset PowerPoint
- Proven work experience of at least 2years as a team leader or supervisor
- CPG experience
- In-depth knowledge of performance metrics
- Good reporting skills MS Excel BI Tools and CRM
- Excellent communication and leadership skills
- Organizational and time-management skills
- Decision-making skills
- Multi-tasking and managing multiple high priority tasks
- Problem solving skills
- Estimation and time management
- Proactive flexible and self-motivated attitude
- Strong communication skills ability to document present and educate others
- Willingness to take ownership and see projects to completion
- Ability to anticipate the bigger picture and are holistic by nature
- Experience and desire to create process documentation
- Fluent communication in English - verbal and written (at least C1 level)
- Results-oriented personality and ability to work to tight deadlines
- Good time- and workload management skills
- Ability to work both independently and as a team player
- Experience in working in a virtual environment and in a multicultural setting
- Diligence and attention to detail
Additional Information :
Our Benefits
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- Employee-Assistance-Program (EAP)
About NIQ
NIQ is the worlds leading consumer intelligence company delivering the most complete understanding of consumer buying behavior and revealing new pathways to 2023 NIQ combined with GfK bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insightsdelivered with advanced analytics through state-of-the-art platformsNIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100 markets covering more than 90% of the worlds population.
For more information visit
Want to keep up with our latest updates
Follow us on: LinkedIn Instagram Twitter Facebook
Our commitment to Diversity Equity and Inclusion
At NIQ we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race color religion sex (including pregnancy sexual orientation or gender identity) national origin age disability genetic information marital status veteran status or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion please visit the Work :
No
Employment Type :
Full-time
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