Chief of Staff US Public Sector

Vienna, VA - USA

Monthly Salary: Not Disclosed

Posted on: 11 hours ago

Vacancies: 1 Vacancy

Department:

Sales

Job Summary

Office of the Global Vice President US Public Sector

Today every enterprise is becoming a technology company creating unprecedented challenges opportunities and complexity. ServiceNow lets them run smarter faster better. And it helps people spend their time on work that is meaningful not menial.

We are disruptive. We work hard but try not to take ourselves too seriously. We are highly adaptable and constantly evolving. We are passionate about our product and we live for our customers. We have high expectations and a career at ServiceNow means challenging yourself too always be better

The Role: As Chief of Staff (COS) to the GVP of US Public Sector you will work side by side with our VPs and AVPs often in confidence serving as a critical extension of their vision leadership and voice. You will connect dots elevate insights and trends and generate ideas. You will be a key driver of any number of strategic initiatives and you will help shape and amplify the intent and the messaging of the GVP both internally and externally.

What you get to do in this role:

Lead organize and manage executive-level projects to explore and implement changes across the business with functional leaders.

Create structure and focus for ambitious ideas that the team is exploring and bring forth recommendations for action in a timely manner
Drive cross-functional process around setting the go-to-market strategy forming a plan executing and monitoring progress

Drive the priorities of the executive team by setting agenda creating content for weekly meetings shape off-sites and identifying opportunities to increase team effectiveness
Communicate priorities activities and results to the larger organization while ensuring deliverables are met
Customer Engagement interacting with addressing concerns and being the point of contact for business needs.
Identify and take on ad hoc strategic projects - everything from defining new opportunities to executing cross-functional initiatives and closing the gaps in business and operations
Coordinate a regular cadence across the divisional and functional leaders of the generation and validation of the key operational metrics needed for weekly/monthly/quarterly meetings with senior leadership

Collaborate with the leadership team to develop the annual objectives and coordinate organization-wide goals. Report quarterly accomplishments to the company
Capture major takeaways maintain milestones and track assign and drive the delivery of clear action items. Work with leadership team to escalate key issues that are stalled
Be a thoughtful steward of our values we evolve our culture for as a company

Qualifications :

To be successful in this role we need someone who has:

10-15 years total work experience; prior experience as a Chief of Staff / Experience in Public Sector (US Federal and SLED Sales).
Superb leadership and influencing skills
Experience within a Sales organization or environment.
Experience building and leading high-performing teams either in a direct or indirect/matrixed capacity
Ability to motivate others drive collaboration teaming & resolve conflict between diverse stakeholder groups
Passion for and demonstrated success understanding and fulfilling internal or external customer needs; problem-solver mindset
Sharp business judgment ability to see big picture and to prioritize
Executive presence strong verbal and written communication
Event coordination experience
Ability to manage change and ambiguity with an action-orientation/drive must thrive in a dynamic environment
High energy strong work ethic disciplined execution skills willingness to do whatever it takes to deliver results
Must be willing to travel

For positions in this location we offer a base pay of $189100 - $295500 plus equity (when applicable) variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline and individual total compensation will vary based on factors such as qualifications skill level competencies and work location. We also offer health plans including flexible spending accounts a 401(k) Plan with company match ESPP matching donations a flexible time away plan and family leave programs.

Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information :

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

Remote Work :

Yes

Employment Type :

Full-time

Office of the Global Vice President US Public Sector Today every enterprise is becoming a technology company creating unprecedented challenges opportunities and complexity. ServiceNow lets them run smarter faster better. And it helps people spend their time on work that is meaningful not menial. W...

Office of the Global Vice President US Public Sector

What you get to do in this role:

Lead organize and manage executive-level projects to explore and implement changes across the business with functional leaders.

Create structure and focus for ambitious ideas that the team is exploring and bring forth recommendations for action in a timely manner
Drive cross-functional process around setting the go-to-market strategy forming a plan executing and monitoring progress

Drive the priorities of the executive team by setting agenda creating content for weekly meetings shape off-sites and identifying opportunities to increase team effectiveness
Communicate priorities activities and results to the larger organization while ensuring deliverables are met
Customer Engagement interacting with addressing concerns and being the point of contact for business needs.
Identify and take on ad hoc strategic projects - everything from defining new opportunities to executing cross-functional initiatives and closing the gaps in business and operations
Coordinate a regular cadence across the divisional and functional leaders of the generation and validation of the key operational metrics needed for weekly/monthly/quarterly meetings with senior leadership

Collaborate with the leadership team to develop the annual objectives and coordinate organization-wide goals. Report quarterly accomplishments to the company
Capture major takeaways maintain milestones and track assign and drive the delivery of clear action items. Work with leadership team to escalate key issues that are stalled
Be a thoughtful steward of our values we evolve our culture for as a company

Qualifications :

To be successful in this role we need someone who has:

10-15 years total work experience; prior experience as a Chief of Staff / Experience in Public Sector (US Federal and SLED Sales).
Superb leadership and influencing skills
Experience within a Sales organization or environment.
Experience building and leading high-performing teams either in a direct or indirect/matrixed capacity
Ability to motivate others drive collaboration teaming & resolve conflict between diverse stakeholder groups
Passion for and demonstrated success understanding and fulfilling internal or external customer needs; problem-solver mindset
Sharp business judgment ability to see big picture and to prioritize
Executive presence strong verbal and written communication
Event coordination experience
Ability to manage change and ambiguity with an action-orientation/drive must thrive in a dynamic environment
High energy strong work ethic disciplined execution skills willingness to do whatever it takes to deliver results
Must be willing to travel

Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information :

Work Personas

Equal Opportunity Employer

Accommodations

Export Control Regulations

Remote Work :

Yes

Employment Type :

Full-time

Key Skills

Compliance Management
Customer Retention
Quality Assurance
Customer Service
Extensive Knowledge
Account Management
Front Office
Telephone Calls
Needs Analysis
Cold calls
Business Relationships
Customer Complaints
Sales Goals
Sales Process
New Clients

Apply Now

About Company

ServiceNow

Learn here. Grow here. Make a difference here. At ServiceNow, our cloud?based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and enterprises. Were growing fast, innovating even faster, and making an impact on our c ... View more

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