AC Manila Revenue Cycle Managed Services Senior Manager

At PwC our people in business application consulting specialise in consulting services for a variety of business applications helping clients optimise operational efficiency. These individuals analyse client needs implement software solutions and provide training and support for seamless integration and utilisation of business applications enabling clients to achieve their strategic Epic consulting at PwC you will specialise in providing consulting services for Epic software solutions. Your work will involve possessing in-depth knowledge of Epic applications and assisting clients in optimising operational efficiency through analysis implementation training and support.

Growing as a strategic advisor you leverage your influence expertise and network to deliver quality results. You motivate and coach others coming together to solve complex problems. As you increase in autonomy you apply sound judgment recognising when to take action and when to escalate. You are expected to solve through complexity ask thoughtful questions and clearly communicate how things fit together. Your ability to develop and sustain high performing diverse and inclusive teams and your commitment to excellence contributes to the success of our Firm.

Examples of the skills knowledge and experiences you need to lead and deliver value at this level include but are not limited to:

• Craft and convey clear impactful and engaging messages that tell a holistic story.

• Apply systems thinking to identify underlying problems and/or opportunities.

• Validate outcomes with clients share alternative perspectives and act on client feedback.

• Direct the team through complexity demonstrating composure through ambiguous challenging and uncertain situations.

• Deepen and evolve your expertise with a focus on staying relevant.

• Initiate open and honest coaching conversations at all levels.

• Make difficult decisions and take action to resolve issues hindering team effectiveness.

• Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firms code of conduct and independence requirements.

The Opportunity

When you join PwC Acceleration Centers (ACs) you step into a pivotal role focused on actively supporting various Acceleration Center services from Advisory to Assurance Tax and Business our innovative hubs youll engage in challenging projects and provide distinctive services to support client engagements through enhanced quality and innovation. Youll also participate in dynamic and digitally enabled training that is designed to grow your technical and professional skills.

As part of the Revenue Cycle Managed Services team you will oversee end-to-end revenue cycle operations for healthcare provider clients promoting operational excellence and client satisfaction. As a Senior Manager you will lead large projects innovate processes and serve as the primary point of contact for clients building meaningful relationships and delivering top-tier services. This role offers the chance to drive continuous improvement initiatives and enhance productivity while collaborating with cross-functional teams to achieve strategic goals.

Responsibilities

- Oversee thorough revenue cycle operations for healthcare clients

- Maintain exceptional standards of client satisfaction and operational excellence

- Lead significant projects and drive process innovation

- Serve as the main contact for clients fostering enduring relationships

- Implement continuous improvement initiatives to enhance productivity

- Collaborate with cross-functional teams to meet strategic objectives

- Analyze performance metrics to identify areas for enhancement

- Coach and mentor team members to develop their skills

What You Must Have

- Bachelors Degree

- 10 to 15 years of experience

- Oral and written proficiency in English required

What Sets You Apart

- Proven experience in revenue cycle management

- Demonstrated leadership in service delivery teams

- Excelling in client satisfaction and relationship management

- Driving process improvements for operational efficiency

- Supporting financial performance goals effectively

- Managing end-to-end revenue cycle operations

- Overseeing patient access billing and coding

- Leading charge capture and accounts receivable processes

Company Overview

PwC AC Manilas Consulting Services are designed to provide industry expertise and innovative solutions through Cloud & Digital services. Our goal is to assist businesses in driving growth optimizing operations and seizing opportunities. With our team of professionals cutting-edge technology and deep industry knowledge we help businesses stay ahead of the competition deliver strategic solutions and unlock long-term value.