Team Manager Insurance Taguig

Sutherland

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profile Job Location:

Taguig - Philippines

profile Monthly Salary: Not Disclosed
Posted on: 5 hours ago
Vacancies: 1 Vacancy

Job Summary

As a Team Manager you will set the path to success by managing performance and service quality to guarantee customer satisfaction.

You are also expected to:

  • Strong knowledge of inventory management for back-office and contact center functions
  • Establish and maintain communication with clients and/or team members; understand their needs resolve issues and meet expectations
  • Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations that would impact the bottom line
  • Identify the training needs that will equip the staff with fundamental skills and knowledge
  • Have a thorough understanding of Life claims and insurance process various system tools and operational procedures utilized within the program
  • Collaborate with stakeholders on a regular basis for changes in promotions and updates
  • Conduct all defined and required process compliance and adherence to all team members partners and third-party providers 

Qualifications :

Our most successful candidates will have:

  • Bachelors Degree in any course (preferred but not required).
  • 2 years of experience in a similar leadership role. (required)
  • 3-5 years of experience with Life Insurance program (required)
  • Relevant experience in Healthcare and Other Insurance (preferred)
  • Familiarity with FINEOS is an advantage
  • Strong analytical skills with the ability to interpret data identify trends and drive improvements.
  • Demonstrated leadership skills in team management and problem resolution.
  • Excellent time management and multitasking abilities
  • Strong verbal and written communication skills in a professional setting
  • Proficiency in MS Office applications

Additional Information :

All your information will be kept confidential according to EEO guidelines.


Remote Work :

No


Employment Type :

Full-time

As a Team Manager you will set the path to success by managing performance and service quality to guarantee customer satisfaction.You are also expected to:Strong knowledge of inventory management for back-office and contact center functionsEstablish and maintain communication with clients and/or tea...
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Key Skills

  • Assistant Manager Experience
  • Management Experience
  • Accounting
  • Account Management
  • Detailing
  • Underwriting
  • Insurance Sales
  • Customer relationship management
  • Epic
  • Leadership Experience
  • Management Consulting
  • Statutory Accounting Principles

About Company

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Sutherland is seeking an organized and reliable person to join us as Admin Specialist. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you ... View more

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