RVP of Sales, Asia

Singapore - Singapore

Monthly Salary: Not Disclosed

Posted on: 5 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Description

Zendesk is seeking a positive performance-driven and influential leader to serve as our Regional Vice President for Asia covering key strategic markets including Greater China Region (GCR) Southeast Asia (SEA) and Korea. This is a unique opportunity to lead senior sales specialists across multiple high-growth markets for a fast-growing NYSE-listed SaaS company.

Reporting directly to the Senior Vice President of Sales for Asia Pacific & Japan and collaborating closely with the broader Asia-Pacific leadership team you will be responsible for developing and executing a long-term growth strategy across the region. Your leadership will drive organizational scaling strengthen partnerships and foster new business development with key enterprise accounts throughout these diverse and dynamic markets.

We are looking for an outstanding sales leader with deep expertise in SaaS economics and a proven ability to deliver results across varied cultures and markets. You are a high-energy performance-fueled individual who can inspire and lead teams while executing a multifaceted sales strategy that accelerates market share growth and maximizes customer and employee satisfaction.

Responsibilities

Develop and execute a comprehensive regional sales plan spanning GCR SEA and Korea ensuring strong cross-functional alignment and collaboration with Enterprise Sales Marketing Pre-Sales Customer Success Services and Sales Development teams.
Provide visionary leadership and clear direction to distributed sales teams across multiple countries with varying market dynamics.
Define and implement customer acquisition strategies for direct inbound sales and through an extensive partner ecosystem tailored to regional nuances.
Own financial performance targets for new customer acquisition and expansion across all assigned markets adapting strategies for high-growth and emerging regions.
Recruit onboard mentor and develop sales leaders and teams across different countries fostering a high-performance culture aligned with Zendesks values.
Deliver regular insightful reporting on sales performance market trends and risks to the Executive Leadership team.
Lead and optimize the end-to-end sales process establishing regional KPIs and metrics for effective pipeline and funnel management.
Balance strategic planning with hands-on operational management to navigate complex markets and ensure scalable growth.

Requirements

10 years experience in software/SaaS sales ideally with background in Customer Experience (CX) Customer Relationship Management (CRM) ERP or other B2B software sectors.
5 years of senior sales leadership experience spanning multiple countries in Asia with a track record of leading revenue growth in complex multicultural markets such as GCR SEA and Korea.
Proven success in leading teams responsible for enterprise accounts closing both mid-market deals ($12K ARR) as well as large strategic deals exceeding $1M ARR.
Deep understanding of regional business cultures and market dynamics including regulatory environments and partner ecosystems.
Exceptional communication and interpersonal skills with strong executive presence; trusted relationship builder who can engage stakeholders at all organizational levels both internally and externally.
Established relationships with key enterprise partners and customers across Asia with the ability to expand Zendesks footprint in these markets.
Proven ability to drive results while maintaining integrity transparency and a genuine focus on whats best for the business.

The intelligent heart of customer experience

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.

Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working enables us to purposefully come together in person at one of our many Zendesk offices around the world to connect collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.

As part of our commitment to fairness and transparency we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position in accordance with Company guidelines and applicable law.

Zendesk is an equal opportunity employer and were proud of our ongoing efforts to foster global diversity equity & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race color religion national origin age sex gender gender identity gender expression sexual orientation marital status medical condition ancestry disability military or veteran status or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law please click here.

Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application complete any pre-employment testing or otherwise participate in the employee selection process please send an e-mail to with your specific accommodation request.

Job DescriptionZendesk is seeking a positive performance-driven and influential leader to serve as our Regional Vice President for Asia covering key strategic markets including Greater China Region (GCR) Southeast Asia (SEA) and Korea. This is a unique opportunity to lead senior sales specialists ac...

Job Description

Responsibilities

Develop and execute a comprehensive regional sales plan spanning GCR SEA and Korea ensuring strong cross-functional alignment and collaboration with Enterprise Sales Marketing Pre-Sales Customer Success Services and Sales Development teams.
Provide visionary leadership and clear direction to distributed sales teams across multiple countries with varying market dynamics.
Define and implement customer acquisition strategies for direct inbound sales and through an extensive partner ecosystem tailored to regional nuances.
Own financial performance targets for new customer acquisition and expansion across all assigned markets adapting strategies for high-growth and emerging regions.
Recruit onboard mentor and develop sales leaders and teams across different countries fostering a high-performance culture aligned with Zendesks values.
Deliver regular insightful reporting on sales performance market trends and risks to the Executive Leadership team.
Lead and optimize the end-to-end sales process establishing regional KPIs and metrics for effective pipeline and funnel management.
Balance strategic planning with hands-on operational management to navigate complex markets and ensure scalable growth.

Requirements

10 years experience in software/SaaS sales ideally with background in Customer Experience (CX) Customer Relationship Management (CRM) ERP or other B2B software sectors.
5 years of senior sales leadership experience spanning multiple countries in Asia with a track record of leading revenue growth in complex multicultural markets such as GCR SEA and Korea.
Proven success in leading teams responsible for enterprise accounts closing both mid-market deals ($12K ARR) as well as large strategic deals exceeding $1M ARR.
Deep understanding of regional business cultures and market dynamics including regulatory environments and partner ecosystems.
Exceptional communication and interpersonal skills with strong executive presence; trusted relationship builder who can engage stakeholders at all organizational levels both internally and externally.
Established relationships with key enterprise partners and customers across Asia with the ability to expand Zendesks footprint in these markets.
Proven ability to drive results while maintaining integrity transparency and a genuine focus on whats best for the business.

The intelligent heart of customer experience

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.