About Us
Exotel is one of Asias largest customer communication platforms. We are on a mission to move enterprise customer communication to the 2020 we powered over 4 billion calls and connected over 320 million people. We work with some of the most innovative companies such as Ola Swiggy Zerodha Whitehat Jr Practo Flipkart GoJek etc. We also power customer communication for some of the top banks in the country. Join us on this journey to make a difference to how companies look at customer communication. Read our growth story here.
Role Overview
We are looking for a proactive and detail-orientedHR Associateto support day-to-day HR operations employee onboarding documentation HRIS management and coordination across the People team. This role is ideal for someone who wants to grow their HR career in a fast-paced SaaS environment and work closely with recruiters HRBPs and leaders.
Key Responsibilities
1. Onboarding & Documentation
- Coordinate end-to-end onboarding including offer letters documentation and induction.
- Ensure timely completion of background verification ID creation and system allocation.
- Maintain accurate employee records digitally in HRIS and shared drives.
2. HR Operations
- Manage employee lifecycle activities (confirmation transfers exits).
- Maintain and update dashboards trackers and HR databases.
- Support payroll inputs collection and monthly HR operations activities.
- Handle employee queries and provide timely resolutions.
3. Employee Engagement & Culture Support
- Help plan and execute engagement initiatives events and communication activities.
- Assist HRBPs with surveys feedback collection and action-tracking.
4. Compliance & Process Excellence
- Ensure HR policies and processes are followed consistently.
- Assist in audits MIS reporting and documentation requirements.
What Were Looking For
- Around 1 year of experience in HR Operations HR Generalist or HR Coordination roles.
- Strong communication stakeholder management and multitasking skills.
- Detail-oriented with excellent documentation and process discipline.
- Comfortable working with spreadsheets HRIS tools and dashboards.
- High ownership mindset with the ability to work in a fast-moving environment.
Required Experience:
IC
About UsExotel is one of Asias largest customer communication platforms. We are on a mission to move enterprise customer communication to the 2020 we powered over 4 billion calls and connected over 320 million people. We work with some of the most innovative companies such as Ola Swiggy Zerodha Whi...
About Us
Exotel is one of Asias largest customer communication platforms. We are on a mission to move enterprise customer communication to the 2020 we powered over 4 billion calls and connected over 320 million people. We work with some of the most innovative companies such as Ola Swiggy Zerodha Whitehat Jr Practo Flipkart GoJek etc. We also power customer communication for some of the top banks in the country. Join us on this journey to make a difference to how companies look at customer communication. Read our growth story here.
Role Overview
We are looking for a proactive and detail-orientedHR Associateto support day-to-day HR operations employee onboarding documentation HRIS management and coordination across the People team. This role is ideal for someone who wants to grow their HR career in a fast-paced SaaS environment and work closely with recruiters HRBPs and leaders.
Key Responsibilities
1. Onboarding & Documentation
- Coordinate end-to-end onboarding including offer letters documentation and induction.
- Ensure timely completion of background verification ID creation and system allocation.
- Maintain accurate employee records digitally in HRIS and shared drives.
2. HR Operations
- Manage employee lifecycle activities (confirmation transfers exits).
- Maintain and update dashboards trackers and HR databases.
- Support payroll inputs collection and monthly HR operations activities.
- Handle employee queries and provide timely resolutions.
3. Employee Engagement & Culture Support
- Help plan and execute engagement initiatives events and communication activities.
- Assist HRBPs with surveys feedback collection and action-tracking.
4. Compliance & Process Excellence
- Ensure HR policies and processes are followed consistently.
- Assist in audits MIS reporting and documentation requirements.
What Were Looking For
- Around 1 year of experience in HR Operations HR Generalist or HR Coordination roles.
- Strong communication stakeholder management and multitasking skills.
- Detail-oriented with excellent documentation and process discipline.
- Comfortable working with spreadsheets HRIS tools and dashboards.
- High ownership mindset with the ability to work in a fast-moving environment.
Required Experience:
IC
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