Roles & Responsibilities :
Troubleshoot and resolve system-related issues in Service Management Tool prioritizing urgency and user impact. Escalate complex problems when necessary.
Identify areas for process optimization develop and implement solutions and track their effectiveness over time.
Provide support with testing activities and maintain test documentation to support high-quality deliverables.
Drive and safeguard data consistency across HR IT systems
Collaborate with Global Application Support Specialists developers and with other support teams
Provide continuous support and consulting to the HR data maintenance country teams
Create support and training documents
Advise and support stakeholders on requirements and solutions
Act as a bridge between business and IT departments in an international context
Handling and management of Change Requests assuring that the process is running as defined
Qualifications :
Educational qualification:
Degree in Economics Computer Sciences (IT) Business Management Social Sciences or similar
Experience : At least 2 years of professional experience in an international environment in the HR or IT area
Mandatory/requires Skills :
General overview of SAP HR PY PT PA and OM/PM(Organization Management and Position Management)
Logical structured proactive and effective way of working within international virtual teams
Global mindset team oriented strong communication skills and interest in learning
Reasonable knowledge in MS office tools
Preferred Skills :
English C1
Remote Work :
No
Employment Type :
Full-time
Bosch first started in Vietnam with a representative office in 1994. Bosch has its main office in Ho Chi Minh City, with branch offices in Hanoi and Da Nang, and a Powertrain Solutions plant in the Dong Nai province to manufacture pushbelt for continuously variable transmissions (CVT) ... View more