Senior On-Site Service Specialist
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Job Location:
Shreveport, LA - USA
Monthly Salary:
Not Disclosed
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Summary (in List Format):
- Operate high-volume 2D/3D print and copy machines
- Troubleshoot and resolve basic equipment issues; escalate complex problems as needed
- Manage customer inquiries job requests and coordinate services
- Maintain records manage inventory/supplies and calculate service charges
- Collaborate with team members to ensure timely completion of print/copy jobs
- Support additional office tasks including meeting room setup light maintenance and reception duties
- Follow safety protocols and maintain a secure organized workspace
- Stand for extended periods depending on production volume
- Use multifunction machines and wide-format printers
- Unload and store paper orders weekly
- Ensure excellent customer service and communication
- May require driving responsibilities (valid drivers license needed if converted to permanent role)
- Adhere to company dress code and procedures
- Operate high-volume 2D/3D print and copy machines
- Troubleshoot and resolve basic equipment issues; escalate complex problems as needed
- Manage customer inquiries job requests and coordinate services
- Maintain records manage inventory/supplies and calculate service charges
- Collaborate with team members to ensure timely completion of print/copy jobs
- Support additional office tasks including meeting room setup light maintenance and reception duties
- Follow safety protocols and maintain a secure organized workspace
- Stand for extended periods depending on production volume
- Use multifunction machines and wide-format printers
- Unload and store paper orders weekly
- Ensure excellent customer service and communication
- May require driving responsibilities (valid drivers license needed if converted to permanent role)
- Adhere to company dress code and procedures
Key Skills
- Computer Hardware
- Mac Os
- Manufacturing & Controls
- Root cause Analysis
- Windows
- Customer Support
- Remote Access Software
- Operating Systems
- Encryption
- Remedy
- Chemistry
- Cerner
