Business Analyst for retail operations.

Job description: Business analyst
Ready to shape the future of work
At Genpact we dont just adapt to changewe drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team thats shaping the future this is your moment.
Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow to know us onLinkedInXYouTube andFacebook.
Inviting applications for the role of Business Analyst for retail operations.
This role is focused on transforming businesses through data process excellence and strategic insight. Join our dynamic Retail Team as a Business Analyst where youll drive impactful changes across industries using strategic data driven commercial insights that impact on many strategic decisions being taken by our senior leaders. We are looking for candidates with prior experience in performing data analysis and a strong aptitude for generating insight from large datasets. Experience analysing raw datasets in Excel SQL and Power BI and Salesforce CRM is highly regarded.

Responsibilities
Data Analytics & Reporting
Use tools like SQL Tableau Power BI to analyze operational and market data.
Study and analyze market trends and identify new opportunities.
Develop dashboards and reports to support strategic decisions.
Validate data models and perform scenario analysis for risk and opportunity assessment.
Competitive & Market Analysis
Conduct SWOT analysis and benchmarking against competitors.
Monitor competitor strategies pricing product offerings and market positioning.
Collaborate with strategy teams to identify differentiation opportunities.
Prepare competitive intelligence reports and present insights to leadership.
Strategic Planning Support
Assist in validating business models and sales forecasts.
Support go-to-market strategies and expansion plans using market data.
Contribute to risk and sensitivity analyses for new initiatives.
Project & Change Management
Work within Agile/Scrum frameworks to manage sprints and backlogs.
Support change management efforts including training and documentation.
Track KPIs and ensure continuous improvement in service delivery.
Qualifications we seek in you!
Minimum Qualifications / Skills
MBA or advanced analytics Engineering certification preferred.
Consulting experience is mandatory. Prior Retail/CPG experience is highly desirable.
Excellent communication stakeholder management and analytical problem-solving skills.
Analytical mindset with attention to detail.
Ability to work independently and manage multiple priorities.
Strategic thinking and problem-solving capabilities.
Preferred Qualifications/ Skills
Proficiency in data analysis and visualization using tools like SQL Excel Power BI and Tableau.
Ability to conduct competitive analysis including SWOT benchmarking and market research.
Why join Genpact
Be a transformation leader Work at the cutting edge of AI automation and digital innovation.
Make an impact Drive change for global enterprises and solve business challenges that matter.
Accelerate your career Get hands-on experience mentorship and continuous learning opportunities.
Work with the best Join 140000 bold thinkers and problem-solvers who push boundaries every day.
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress.
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.