Executive Director RLT Business Platform

Band

Level 7

Job Description Summary

Location: Basel Switzerland
#LI-Hybrid

The Executive Director RLT Business Platform leads the strategic architecture and execution of demand realizationremoving healthcare system and treatment center barriers that prevent Pluvicto and Lutathera from achieving its ambitious growth targets shaping the future of RLT portfolio.

Driven by relentless focus on expand RLT across the markets the incumbent challenges the status quo champions innovation and drives a test-and-learn cultureexperimenting with bold solutions measuring business impact rigorously and scaling what works globally. This role maintains laser focus on what truly matters for countries and customers ensuring platform strategy and investments address real barriers and deliver tangible.

Operating at the intersection of healthcare system transformation treatment center excellence solution innovation and operational orchestration the incumbent translates brand strategy into platform execution across international markets. Leading a team for Healthcare System engagement RLT/RLI Center excellence Solution Design and Customer excellence the ED drives cross-functional alignment with Brand Supply (NTO) IT (DDIT) Analytics and senior commercial leadershipsecuring resources demonstrating measurable business impactenabling the ambitious growth plan while strengthening competitive advantage.

Job Description

Major Accountabilities:

Strategic Leadership & Platform Architecture:

• Translate brand vision and growth ambition into comprehensive RLT Business Platform execution strategy defining how healthcare system transformation treatment center excellence solution innovation and operational orchestration combine to unlock demand realization and revenue growth.

• Drive relentless improvement of customer experience by challenging conventional approaches questioning legacy processes and prioritizing initiatives that remove friction reduce complexity and create genuine value for centers.

• Champion innovation and experimentation across the platform fostering a test-and-learn culture where bold ideas are piloted quickly impact is measured rigorously failures are learning opportunities and successful solutions are scaled rapidly across international markets.

• Maintain laser focus on what truly matters for countries and customers by continuously validating platform priorities against real market needs ensuring investments address actual barriers rather than perceived problems and demonstrating measurable business impact that countries can see and feel.

• Drive the strategic evolution from transactional center relationships to differentiated B2B value partnerships positioning Novartis as the preferred RLT partner through innovative contracting models co-creation initiatives and service offerings that create mutual value with top-tier centers.

• Set strategic priorities across the platformbalancing investments in healthcare system policy influence center expansion acceleration solution development and operational optimizationto maximize impact on commercial growth and competitive positioning.

• Establish clear success metrics and performance frameworks that demonstrate platform impact and revenue enablementproviding transparency on business value delivered.

Cross-Functional Alignment & Resource Mobilization:

• Partner with Brand team to ensure demand generation and demand realization strategies are tightly integrated with platform capabilities aligned to support brand positioning launch plans and growth ambitions across international markets.

• Drive strategic alignment with Supply (NTO) leadership on capacity planning forecast optimization and supply chain innovationensuring platform enables faster delivery time predictive and advanced analytics (forecast) and responsive service that differentiates Pluvicto.

• Secure commitment and resources from IT (DDIT) leadership for digital platforms tools and system integrations that streamline center experience consolidate interfaces.

• Collaborate with Analytics leadership to build predictive models center segmentation frameworks economic tools and performance dashboards that enable strategic insights and operational excellence across the platform and support data-driven decision-making.

• Engage Commercial VP and senior leaders to secure investment priorities remove organizational barriers align on strategic trade-offs and communicate platform impact on revenue growth and benefits for the patients.

• Present platform strategy performance and business impact to C-suite stakeholders and International Leadership Team demonstrating how demand realization capabilities unlock Pluvictos commercial potential and create sustainable competitive advantage.

Platform Optimization & Barrier Removal:

• Identify and eliminate critical barriershealthcare system constraints center operational friction solution gaps supply chain limitationsthat prevents converting full demand potential into Pluvicto sales and patient access challenging the organization to move faster and think differently.

• Lead strategic initiatives that make Pluvicto reliable fast and simple for centers: reducing order-to-delivery timelines expanding urgent treatment capacity enabling flexible cancellation policies streamlining ordering processes and optimizing center onboarding with relentless focus on customer and improvement mindset.

• Accelerate center network expansion optimize performance by providing strategic frameworks economic models market segmentation tools and business cases that enable country teams to make data-driven decisions on center investments and expansion prioritiesensuring solutions address real country needs.

• Connect the international network by facilitating cross-market learning capability-building programs best practice sharing mechanisms scaling proven solutions globally capturing insights from high-performing countries and creating feedback loops that drive continuous platform improvement.

Budget & Investment Management:

• Own platform budget from planning through execution including headcount external vendors technology investments and solution developmentmaking strategic trade-offs that maximize ROI and business impact.

• Prioritize investment decisions across healthcare system initiatives treatment center solutions digital platforms and operational capabilitiesallocating resources to highest-impact opportunities that accelerate growth and strengthen competitive position.

• Track budget execution and financial performance ensuring investments deliver promised business value identifying optimization opportunities and reallocating resources when initiatives underperform or priorities shift.

Stakeholder Engagement & Country Leadership:

• Engage with country commercial leaders to capture market insights understand healthcare system and center-level barriers validate strategic priorities and ensure platform capabilities address real country needs and enable local growth plans.

• Drive test-and-learn approach with country teams by launching proof-of-concept pilots in leading markets measuring business impact rigorously capturing lessons learned transparently and scaling proven solutions rapidly while stopping initiatives that dont deliver value.

• Mobilize country leadership to adopt platform solutions share best practices participate in co-creation initiatives and provide candid feedback that refines strategy and improves execution effectiveness globallycreating genuine partnership rather than top-down mandates.

• Serve as escalation point for critical country challenges that require platform resources cross-functional coordination or enterprise-level decision-making to resolve barriers and maintain momentum.

Team Leadership & Organizational Development:

• Lead team of associates responsible for Healthcare System RLT Center Excellence Solution Design and Customer Platform (orchestration) setting clear objectives developing leadership capabilities and creating accountability for results while fostering customer-centric innovation-driven culture.

• Foster collaborative high-performance culture where innovation customer-centricity data-driven decision-making rapid experimentation and continuous improvement are core operating principles that drive platform excellence and differentiate Novartis as preferred RLT partner.

• Develop organizational capabilities and talent across the platform ensuring team has skills resources mindset and support needed to execute strategy effectively challenge conventional thinking and adapt quickly to evolving business needs and customer expectations.

• Drive enterprise leadership mindset within the team ensuring directors balance global strategic priorities with country-specific needs partner effectively across functions and operate with accountability for commercial outcomes.

Essential Requirements:

• 15 years of pharmaceutical or healthcare industry experience with proven track record in strategy development and execution demonstrating ability to translate business strategy into operational excellence and measurable results.

• Extensive experience working across international markets with deep understanding of diverse healthcare systems market dynamics commercial models and the complexities of scaling solutions globally.

• Strong background in commercial operations customer experience or platform/ecosystem developmentwith demonstrated success in removing barriers optimizing performance and driving growth through operational excellence.

• Proven leadership in complex matrix organizations with ability to influence senior stakeholders secure resources align cross-functional partners and drive results without direct authority over all required resources.

• Track record of budget management and investment prioritization including planning approval processes resource allocation decisions and financial discipline to deliver ROI within business case parameters.

• Demonstrated ability to engage with C-suite executives and senior commercial leadership presenting strategic recommendations business performance and investment cases in clear compelling manner that drives decision-making.

• Strong strategic thinking combined with execution disciplineable to set vision and direction while ensuring accountability for results removing barriers proactively and driving continuous improvement.

• Experience leading strategic transformation initiatives including digital platforms process optimization business model innovation or customer experience redesign that deliver measurable business impact.

Desirable Requirements:

• Operates as enterprise leader balancing global strategic priorities with country needs brand objectives with operational realities and innovation ambitions with execution disciplinemaking trade-offs that optimize overall business performance.

• Demonstrates strategic vision by anticipating market trends competitive threats and growth opportunitiespositioning the platform proactively to enable Pluvictos success rather than reacting to barriers after they emerge.

• Champions customer experience obsession challenging team and organization to continuously improve question assumptions experiment boldly measure impact rigorously and focus relentlessly on what truly matters for countries and centers.

• Fosters innovation culture by encouraging experimentation learning from failures scaling successes rapidly and creating psychological safety where team members challenge conventional thinking and propose bold solutions without fear of criticism.

• Drives alignment and mobilizes resources across complex matrix organization building coalitions with Brand Supply IT Analytics and country leadershipsecuring commitment through compelling strategy demonstrated results and collaborative approach.

• Leads through influence and impact earning credibility with senior stakeholders by delivering measurable business value removing barriers effectively and translating platform investments into revenue growth and competitive advantage.

• Builds high-performing teams and develops leadership talent creating environment where strategic directors thrive take ownership for results innovate within their domains and collaborate seamlessly across functions.

• Communicates with clarity and impact to diverse audiencesfrom C-suite executives to country commercial teamsadapting messaging to drive understanding alignment and action on platform strategy and priorities.

• Demonstrates accountability for results by setting clear performance metrics tracking progress transparently course-correcting when outcomes fall short and ensuring platform delivers promised business impact on center growth and revenue enablementmeasuring success by customer outcomes not internal activities

• Connects the network by facilitating cross-market learning scaling best practices globally capturing insights from high-performing markets and creating feedback loops that drive continuous platform improvement and innovation.

Location:

This role is based in Basel Switzerland.

Benefits:

Read our handbook to learn about all the ways well help you thrive personally and professionally:Novartis Life Handbook

Commitment to Diversity & Inclusion:

Novartis is committed to building an outstanding inclusive work environment and diverse teams representative of the patients and communities we serve.

Accessibility and accommodation:

Novartis is committed to working with and providing reasonable accommodation to all individuals. If be-cause of a medical condition or disability you need a reasonable accommodation for any part of the recruitment process or in order to receive more detailed information about the essential functions of a position please send an e-mail to and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

Skills Desired

Agility Brand Awareness Cross-Functional Collaboration Customer Engagement Customer Experience Customer Insights Data Analytics Digital Marketing Go-To-Market Strategy Influencing Skills Inspirational Leadership Marketing Strategy People Management Product Positioning Product Roadmap Sales Stakeholder Engagement Stakeholder Management Strategic Marketing