DSHS HCLA WA Cares Fund Supervisor

WA Cares Fund Supervisor - Social Service Specialist 5

Make a meaningful impact in long-term care policy by embracing this thrilling opportunity. The WA Cares Fund is the first of its kind in the United States showcasing why Washington State leads the nation in long-term care initiatives. Created by the WA State Legislature the WA Cares Fund (WCF) offers affordable long-term care insurance coverage to all working Washingtonians. This is a rare opportunity to become one of the founding team members as we introduce the nations first long-term services and supports social insurance program.

WA Care Fund (WCF) within Home Community Living Administration (HCLA) at DSHS is hiring key team members now to assist as we move toward the full implementation of the program. Beginning in 2026 the innovative work that you do now will aid qualified people and their authorized representatives to apply for and access their earned benefits that help pay for daily-living activities. Our team is responsible for designing and implementing the program and helping Washingtonians understand this new benefit. Your experience knowledge and skills make a difference.

In this role you will be responsible for prioritizing auditing and reviewing assignments to a unit of Social Service Specialists. They provide consultation and direction in assessing to staff to ensure the best customer experience possible honoring an individuals choice while meeting program and quality needs.

• Recruit hire train and evaluate staff on performance and adherence to applicable laws policies and procedures.
• Set expectations for performance of unit staff and prepare written performance evaluations. Meet regularly with staff one-on-one.
• Assign prioritize audit monitor and review work assignments of Social Service Specialists ensuring clients receive quality services that meet their needs and recognize their capabilities and choices through timely and responsive assessment service delivery reassessment and case management.
• Provide oversight for program changes RCWs and WACs
• Evaluate training needs for staff and provides training and guidance to staff on program requirement and policy.
• Provide comprehensive training to the team on the proper use and application of GetCare assessment tools to ensure accuracy consistency and compliance with WA Cares Standards.
• Provide consultation for individual cases and complex issues what arise with participants beneficiaries.
• Ensure GetCare assessments are done accurately and timely.
• Conduct ongoing reviews of workers case records ensuring complete and accurate assessments and service plans as well as documentation of case activity.
• Prepare written oral reports documentation and forms as required for program areas supervised.
• Analyze available information and various reports needed to develop and track performance measures and outcomes in order to equitably distribute workload correct errors and identify trends.
• Establish processes for meeting goals and objectives for the team.
• Prepare appear and testify in judicial and administrative hearing proceedings as required or upon request.
• Collaborate with other organizations agencies and community partners. Provides information technical assistance and consultation to agencies and organizations on WA Cares Fund through public presentations and agency coordination meetings.

Who should apply:

• A masters degree in social services human services behavioral sciences or an allied field plus 1 year of paid social service experience equivalent Social Service Specialist 3.

• Or abachelors degree in criminal justice social services human services behavioral sciences or an allied field plus 5 years of paid social service experience performing functions equivalent to a Social Service Specialist.

• Or 9years of professional/practical social service experience performing functions equivalent to a social l Service Specialist 2.

• Or one year of experience as a Social Service Specialist 4

• Or 2years as a Social Service Specialist 3

• Or 4years as a Social Service Specialist 2

DSHS partners with people to access support care and resources.

How To apply
Along with your application please attach the following:

• A cover letter which details your interest and experience relates to this opportunity.
• A Current Chronological Resume.
• Three or more references.

Questions Please contact and reference job number 08348.

The Department of Social and Health Services (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging common purpose shared values and meaningful work. It is crucial to our agencys vision that you bring a fairness access and social justice commitment to your work with DSHS. We strive to support all Washingtonians including Black Indigenous and People of Color people with physical behavioral health and intellectual disabilities elders LGBTQIA individuals immigrants and refugees and families building financial security.

Prior to a new hire a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicants suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid drivers license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.

Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment its programs or services on the basis of age sex sexual orientation gender gender identity/expression marital status race creed color national origin religion or beliefs political affiliation military status honorably discharged veteran Vietnam Era recently separated or other protected veteran status the presence of any sensory mental physical disability or the use of a trained dog guide or service animal by a person with a disability equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at . Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-.

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