Job Description
Provide 3rd Line support across Windows Linux cloud and security services.
Manage and optimize Windows Server Active Directory and SQL Server as the core enterprise platforms.
Administer and maintain Linux environments (Red Hat Satellite) alongside Windows services.
Support and enhance cloud services (AWS Azure or similar) across compute networking storage IAM and automation.
Implement and manage security/SaaS platforms including Tenable CyberArk Imperva/Akamai WAF Okta CrowdStrike Proofpoint Safe Breach Zscaler and Splunk.
Deliver infrastructure projects including upgrades migrations and new deployments.
Proactively monitor systems identify vulnerabilities and implement preventative measures.
Support business continuity and disaster recovery initiatives.
Provide input into solution designs change control processes and operational standards.
Collaborate with stakeholders to define requirements and deliver operational improvements.
Maintain documentation including technical procedures and stakeholder reporting.
Mentor and support junior colleagues sharing knowledge and best practices.
Be available when required for out-of-hours upgrades maintenance and incident response.
Core Skills & Experience
Proven track record in senior infrastructure or systems engineering.
Strong experience with Windows Server Active Directory and SQL Server.
Good hands-on experience with Linux (Red Hat Satellite).
Good knowledge of cloud platforms (AWS Azure or similar).
Good Level of understanding and administration in security/SaaS solutions: Tenable CyberArk Imperva/Akamai WAF Okta CrowdStrike Proofpoint SafeBreach Zscaler Splunk.
Strong knowledge of Fortinet security technologies (Firewalls FortiManager FortiAnalyzer).
Strong understanding of networking fundamentals (TCP/IP VLANs routing firewalls).
Hands-on experience with infrastructure monitoring platforms particularly WhatsUp Gold.
Scripting and automation skills (PowerShell Bash Python).
Proven ability to troubleshoot and resolve complex issues in hybrid environments.
Desirable Skills
Familiarity with VMware Cisco and Dell Servers.
Experience working in regulated or change-controlled environments.
Knowledge of high availability and disaster recovery solutions.
Exposure to DevOps CI/CD and automation frameworks.
Experience with Kubernetes and containerised environments.
Personal Attributes
Passionate about technology problem-solving and innovation.
Analytical thinker with excellent troubleshooting skills.
Strong communication skills able to work with technical and non-technical audiences.
Highly motivated detail-oriented and able to deliver under pressure.
Team-oriented collaborative and capable of mentoring colleagues.
Do
Ensuring customer centricity by providing apt cybersecurity
Stakeholder coordination & audit assistance
Deliver
No. | Performance Parameter | Measure |
1. | Customer centricity | Timely security breach solutioning to end users Internal stakeholders & external customers experience |
2. | Process Adherence | Adherence to SLAâs (90-95%) response time and resolution time TAT |
Mandatory Skills: Infrastructure Security Consulting.
Experience: 5-8 Years.
IT Services and IT Consulting