Circulation and Computer Lab ManagerStaff Associate

About MassArt:

Founded in 1873 having celebrated its 150th anniversary in 2023 Massachusetts College of Art and Design (MassArt) is the nations first and only independent free-standing public college of art and design in the country. MassArt is an inclusive community of thinkers doers makers educators innovators and leaders striving to shape the future through art and design. Weve spent 150 years demonstrating the truly amazing things that happen when a world-class art and design education is an option for every deserving student. Located in Bostons hub of arts and culture along the Avenue of the Arts MassArt enrolls 2000 students and offers a comprehensive range of undergraduate and graduate degrees in 18 disciplines as well as continuing education and youth programs.

MassArt strives to be a model of diversity and inclusion; the campus community reflects the layers of cultural and self-identity that proudly make up our region nation and world. We build effective partnerships with co-workers throughout the College by freely sharing appropriate information and providing assistance to all and maintain an environment that is welcoming to persons of all backgrounds nationalities and roles.

Job Description:

Position Title: Circulation and Computer Lab Manager/Staff Associate
Department: Library
Supervisors Title: Access Services Librarian

Collective Bargaining Agreement: This position is governed by the APA collective bargaining agreement.

Hours: 37.5

Salary Range: $70000-$75000 commensurate with experience.

Massachusetts College of Art and Designs Morton R. Godine Library is committed to upholding the mission of the College through free and open access to the librarys collections and services. We connect the MassArt community and outside researchers to information that enhances the curriculum of the college and inspires curiosity and creativity. Our exceptional collections dedicated staff and welcoming space enrich MassArt.

The Circulation and Computer lab manager performs all circulation desk functions in the library as well as supporting and maintaining the computer lab located within the library.

Supervision Exercised: Student Workers

ESSENTIAL JOB DUTIES:

• Performs all circulation functions (charging/discharging materials receipt of fines processing overdue notices patron record updates) and provides other front-line desk service.
• Provides reference assistance and assists patrons in locating resources.
• Opens the library as scheduled ensuring compliance with facilities procedures and timely service to patrons.
• Assists Public Services Team with training part-time student employees in Public Services areas. Assists Access Services Librarian with patron database support.
• Provides computer lab technical assistance to patrons and instruction in use of hardware (such as scanners and printers) and software (such as Adobe Creative Suite and Microsoft Office programs).
• Trains other staff in assisting patrons with use of the computer lab.
• Installs maintains and performs troubleshooting for computer lab equipment and software and acts as liaison to the college department in charge of Technology.
• Creates and makes available documentation and training materials for using equipment and software in computer lab.
• Collects statistical data for public services operations.
• Collaborates on policy/procedure drafting and refining.
• Identifies and maintains general computer lab equipment and software as well as specialized equipment and software for patrons with disabilities.
• Trains patrons in use. Supports Access Services Librarian in creating and maintaining alternative texts.
• Acts as a liaison to the Academic Resource Center to coordinate college best practices for helping students.
• As part of the library public services team participates in library planning and decision making.
• Works on special projects as established during library strategic planning and performs other duties as assigned.
• Assists with digital asset management projects in other divisions of the library (i.e. visual resources archives)
• Serves as primary back-up for other public services support functions and secondary back-up for other library operations. Provide primary backup support for systems.

Promote the colleges commitment to customer service by:

• Building effective partnerships with co-workers throughout the college by freely sharing appropriate information and providing assistance when needed.
• Ensuring optimum service to all internal and external partners in response to all requests for service and information.
• Maintaining an environment that is welcoming to persons of all backgrounds nationalities learning needs and roles.

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System Requirements

Requirements:

Qualifications Required:
Education: Bachelors degree or equivalent years of experience.
Experience: Minimum of one year experience working in a library preferably in an academic setting. Supervisory experience.
Skills: Familiarity with library resources (EBSCO Discovery) online library systems (such as FOLIO).

Qualifications Desired:

• Demonstrated accuracy and attention to detail.
• Flexibility that is appropriate for a work setting with the desire to participate in collaborative problem solving.
• Strong interpersonal and communication skills.
• Strong customer service skills.
• Knowledge of the methods used in performing library research.
• Knowledge experience and organizational skills required to manage maintain schedule and support hardware and software in a networked public-access Mac and PC computer lab in a library research writing and printing environment.
• Knowledge of digital repository and digital asset management systems.
• Knowledge of streaming media systems.
• Art and design background.

Additional Information:

Please note MassArt:

• Does not support employment-based visa sponsorship or non-student exchange visitor visa sponsorship.
• Is not an E-Verify institution.

Selected candidates must be eligible to work in the US at the time of employment complete all onboarding tasks including a Criminal Offender Record Information (CORI) and Sex Offender Registry Information (SORI) background review and provide proof of eligibility to work in the US by completing the Form 19 Immigration Reform and Control Act of 1986.

You are required to show proof of your identity and employment eligibility within three (3) days of the start of your employment. You will not be authorized to work in any capacity until all paperwork has been completed. For a list of all acceptable documents please click here.

Comprehensive Benefits (does not apply to contractor/student positions):
When you embark on a career with the Commonwealth you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you your loved ones and your future.
Want the specifics Please click here to view MassArt Benefits.

MassArt provides equal employment opportunities to all employees and applicants for employment without regard to race color religion gender gender identity or expression age sexual orientation national origin ancestry disability military status genetic information pregnancy or a pregnancy-related condition or membership in any other legally protected class.

MassArt complies with all applicable federal state and local laws governing nondiscrimination in employment in every location in which the college operates. This policy applies to all terms and conditions of employment.

Please reach out to MassArt HR at or for general inquiries.

PLEASE APPLY FOR THIS OPPORTUNITY ON MASSART CAREERS PAGE TO BE CONSIDERED. SEE HERE.

Application Instructions:

Resume and cover letter.

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