Quality,Security,Safety & Health Spe.

Position Snapshot

Business areas: Nespresso

Job title: Quality Security Safety and Health Specialist

Location : 300 Léo-Pariseau suite 2300 Montréal QC Canada H2X 4B3

In the field / Hybrid

A little bit about us

Nestlé Nespresso SA is the pioneer and reference for highest-quality portioned coffee.

The company works with more than 120000 farmers in 15 countries through its AAA Sustainable Quality Program to embed sustainability practices on farms and the surrounding landscapes. Launched in 2003 in collaboration with the NGO Rainforest Alliance the program helps to improve the yield and quality of harvests ensuring a sustainable supply of high-quality coffee and improving livelihoods of farmers and their communities.

In 2022 Nespresso has achieved B Corp certification - joining an international movement of 4900 purpose-led businesses that meet B Corps high standards of social and environmental responsibility and transparency.

Headquartered in Vevey Switzerland Nespresso operates in 81 countries and has overit operated a global retail network of 802 boutiques. For more information visit the Nespresso corporate website:

What to Expect:

The Quality Security Safety & Health (QSSH) Specialist will support the Technical & Quality Management department to push the implementation of quality-related processes (incl. NMS- Nestlé Management system) which will concern both our customers and employees. This role has responsibility to act as key contact/ train of Nespresso Retail Boutiques as well as some Head office / Distribution Center / After Sales service Repair centers.

A day in the life:

The job requires active partnership and good communication with the different departments within the company and active participation in cultivating Quality and safety Culture. Must be able to train departments on QSSH in simple terms and provide more technical expertise and best practice & support

Role Requirements

Business partner trainer and support to Retail Boutique Head office teams in safety and quality management.

Prepares safety and quality risks assessments

Contribute to the internal audit program in Boutiques warehouses Repair Canters outsourcers and follow through on the implementation of action plans/recommendations.

Manage investigations related to security or quality incidents.

Lead projects to assure quality & safety awareness throughout the organization lead projects to reduce top complaints.

Collaborate with stakeholders to verify that all product packaging (including coffee machines and accessories) meets applicable regulatory requirements and compliance standards.

Assist with annual traceability exercise

Participate in the update and maintain the Nestlé Management System (NMS).

Subject Matter Expert in Quality and Safety shares best practice and corporate guidelines for quality and safety with internal stakeholders

Prepare quality health and safety related communication: Training modules protocols Security Health & Safety Awareness letters.

Provide coaching and training in quality and safety topics for BTQ staff / Boutique Quality Coaches

Develop monitor and analyse trending to ensure improvements or action plans can be implemented.

Leads and contributes to ad hoc projects aimed at enhancing quality and safety standards

Preferred Skills

Bachelors degree in a relevant field (e.g. Quality Health and Safety

5 to 8 years work experience in a related field

Ability to work with clear deadlines / results oriented

Very customer minded attitude

Knowledge of Quality health and Safety Management System/ ISO 9001 ISO 45 00 et ISO 14001.

Ability to assess and write Quality related processes

Great organizational skills

Ability to continually improve own knowledge through self-study

Ability to train people

Good knowledge of MS office (word excel power point)

Good analytic capacities

Initiative & creativity

Excellent written and verbal communication organization skills presentation development skills and attention to detail. Ability to produce and communicate concepts and recommendations clearly concisely and persuasively

Willingness to travel across Canada (approx. 25-30 %)

Bilingual French/English (spoken and written) required.

Benefits

• Comprehensive total rewards benefits package including Health and Dental benefits that start on day one of employment
• Company matched pension plan
• Three weeks of Vacation and five personal days (Personal Paid Holidays)
• Flexible and hybrid work arrangements
• Excellent training and development programs as well as opportunities to grow within the company
• Access to Educational Assistance & Tuition Reimbursement
• Bonus eligibility
• Gender affirmation benefits to ensure access to necessary care resources and coverage for gender-affirming procedures
• Fertility Services and Surrogacy Medical Coverage to support the pursuit of a path to parenthood regardless of medical conditions gender or sexual orientation
• Adoption benefits to remove some of the financial barriers associated with adoption
• Free Nespresso Coffee Machines and $100 monthly coffee credit
• Up to 50% off Nespresso Coffee Machine Capsules and accessories
• Access to the Discount Company store with Nestlé Nespresso and Purina products (Located across various Nestle offices/sites)

What you need to know

We will be considering applicants as they apply so please dont delay submitting your application.

Nestlé Canada is an equal-opportunity employer committed to diversity equity inclusion and accessibility. We welcome qualified applicants to bring their diverse and unique experiences because of their education perspectives culture ethnicity race sex gender identity and expression nation of origin age languages spoken veterans status color religion disability sexual orientation and beliefs.

If you are selected to participate in the recruitment process please inform Human Resources of any accommodation you may é will work with you to ensure that you are able to fully participate in the process.