Account Manager Retail
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Job Location:
Monthly Salary:
Posted on:
22 hours ago
Vacancies:
1 Vacancy
Job Summary
Account Manager Retail
Job description
In a dedicated team in Greece reporting to local management you will play a key role in bringing Diebold Nixdorfs retail products and services to the Greek and Cyprus market. Based in our Athens office you will help shape and expand our fast-growing retail business by developing and executing sales strategies that drive revenue build strong customer relationships and support our continued market success.
You will manage and grow a portfolio of retail accounts identifying new opportunities while nurturing long-term partnerships with key customers. Acting as a trusted advisor you will guide retailers through their technology challenges and opportunities helping them adopt solutions that elevate their operations and customer experience.
Collaboration is essential in this role. You will work closely with cross-functional teams across Greece and Europe to align on solutions ensure seamless delivery and maximize customer value. Excellent communication skills are key as you will frequently coordinate with internal stakeholders while building clear trusted relationships with your customers. As part of a dynamic team in a rapidly evolving market you will have the opportunity to make a real impact and help expand our retail footprint across the region.
Responsibilities
- Responsible for customer account management for key accounts within Greece and Cyprus in the retail sector
- May support more senior Account Managers with management of large accounts
- Develops customer relationships as a trusted advisor providing business and product expertise and exceptional customer support
- Educates customers on DN products services and innovations
- Solicits customer feedback and works internally key stakeholders to manage any issues
- Proactively meets with customers to review service levels
Qualifications
- Bachelors Degree or equivalent work experience required
- Minimum of 2-3 years of relevant experience or equivalent combination of education and experience in sales account management and/or new business development
- Proficient in all MS Office products with an emphasis on Excel PowerPoint Word and Teams
- Fluency in Greek language (Written and spoken)
- Good business English skills (Written and spoken)
- Creative thinking to find solutions that meet client and company goals
- Anticipates challenges and acts swiftly to resolve issues before they escalate
- Ability to quickly adjust strategies and priorities when client needs market conditions or internal processes shift
Preferred Qualifications
- General knowledge of Diebold Nixdorf products and services is a plus
- Knowledge of Software and Service solution sales would be advantageous
- Proven success in high quota carrying position
- Consultative sales experience with complex solution design is desired
- Exhibit skills characteristics traits and work habits that greatly enhance the likelihood of success as a Sales Manager ex: solution-oriented and entrepreneurial mindset time and territory management customer empathy
- Exceptional communication presentation strategic planning problem solving and critical thinking skills
- Demonstrated relationship building skills at all levels of the organization including senior executive levels
- Possess experience with CRM software such as Salesforce to maximize opportunities
Required Experience:
Manager
Key Skills
- Business Development
- Develop Long Term
- Key Decision Makers
- Customer Service
- Buyers
- Business Review
- POS
- Product Knowledge
- Retail Sales
- Account Management
- Client Relationships
- Customer Relationships
- Territory
- Sales Goals
- Sales Process
About Company
Why should you join Diebold Nixdorf? Brightest minds + technology and innovation + business transformation The people of Diebold Nixdorf are 23,000+ teammates of diverse talents and expertise in more than 130 countries, harnessing future technologies to deliver personalized, secure c ... View more
