On-Site Support Spec.

SUMMARY:

Under limited supervision the On-Site Support Specialist performs support functions for a customer site. Use this job if the position is combining several nonexempt functions. This position works more than 50% of the time at the customer location.

JOB DUTIES

• Provides excellent customer service that will enhance the relationship and lead to ongoing sales.
• May act as a lead/mentor to other employees.
• Performs one or more of the following support functions primarily at a customer location that include but are not limited to ART VMI driving delivery crib attendant storeroom work and/or customer service.
• Performs other duties as assigned.

EDUCATION & EXPERIENCE

• Typically requires a high school diploma or GED and three (3) to five (5) years of related experience or an equivalent combination.

KNOWLEDGE SKILLS ABILITIES

• Reliability organization and attention to detail required.
• Industry experience required; product knowledge from previous warehouse experience is preferred.
• Customer service and communication skills required.
• Ability to multi-task and time management skills required.
• Moderate computer skills including information processing communicating internally and externally via email using business systems and searching capabilities to find products on the Internet required.
• May need to be certified to operate a forklift.
• Valid drivers license and good driving record required.

PHYSICAL DEMANDS:

• Must be able to move up to 100 lbs and lift up to 50 lbs.

LICENSES & CERTIFICATIONS: None required.

SUPERVISORY RESPONSIBILITY: No Supervisory Responsibility

BUDGET RESPONSIBILITY: No

COMPANY INFORMATION:

Motion Industries offers an excellent benefits package which includes options for healthcare coverage 401(k) tuition reimbursement vacation sick and holiday pay.

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GPC conducts its business without regard to sex race creed color religion marital status national origin citizenship status age pregnancy sexual orientation gender identity or expression genetic information disability military status status as a veteran or any other protected characteristic. GPCs policy is to recruit hire train promote assign transfer and terminate employees based on their own ability achievement experience and conduct and other legitimate business reasons.