Technical Support Engineer I Department Promotional Sheriff

Bakersfield, CA - USA

Monthly Salary: $ 6063 - 7246

Posted on: 4 days ago

Vacancies: 1 Vacancy

Job Summary

Position Information: This is aDepartment Promotional examinationopen only to current eligible employees of the Kern County Sheriffs Officewho have successfully completed their initial probationary period and received an overall rating of standard or better on the last employee performance report.

Examinations:Written Exam (Weight 100%): Written examination will be conducted for the purpose of assessing the applicants knowledge ofthe procedures and techniques used in the installation configuration support troubleshooting and repair of applicable operating systems server and storage related equipment software applications other IT hardware and peripherals; network and security concepts; basic network administration; Directory Services such as Active Directory; general principles of office automation and computer systems analysis; techniques to evaluate customers needs and requirements and identify possible business solutions.

Examination components for promotional testing will be administered during the scheduled date/time/location without exception.

The Human Resources Division may solely conduct an appraisal of application materials should there be an insufficient number of candidates to warrant a written examination.

Applicants must attain at least a 70% score on each phase of the examination process.

Minimum Qualifications/Employment Standards:
Level I:
Graduation from an accredited college or university with a bachelors degree including 15 semester (25 quarter) units in computer science or management information systemsANDone (1) year of paid experience in a complex IT environment utilizing principles and techniques which include system support troubleshooting and resolution of network problems managing or coordinating the data processing operations for a department or organization;

OR

Completion of (60) semester (90) quarter units from an accredited college or university with course work in computer science or management information systemsANDthree (3) years of paid experience one (1) of which must have been in a complex IT environment utilizing principles and techniques which include system support troubleshooting and resolution of network problems managing or coordinating the data processing operations for a department or organization

OR

Completion of an accredited trade or vocational school training program in computer repair computer science or information systemsANDthree (3) years paid experience one (1) of which must have been in a complex IT environment utilizing principles and techniques which include system support troubleshooting and resolution of network problems managing or coordinating the data processing operations for a department or organization

OR

Two (2) years of experience as a Technical Support Specialist III in the Kern County classification systems.

OR

Five (5) years of experience three (3) of which must have been in a complex IT environment utilizing principles and techniques which include system support troubleshooting and resolution of network problems managing or coordinating the data processing operations for a department or organization

Applicants must possess the physical capacity to perform all essential tasks.

A valid Class C California Drivers License is required at the time of appointment.

***Applicants qualifying based upon education must attach a copy of their transcripts to this application. If you are unable to attach them to this application you may e-mail them to Nesrine Annan at

Full Job Description:Technical Support EngineerI
About Kern County: Kern County employees provide opportunities that are purposeful to our community. Every employee and every action contributes to the improvement and strengthening of our county.

To learn more about Kern County click here or follow us:

Growth Mindset
We always encourage our employees to grow and develop. Kern County has a culture of innovation that allows employees to explore creative and more efficient ways to accomplish their work. We provide access to training and continued professional development in an effort to ensure that our employees have opportunities for career growth.
Additional Information: Admittance to the examination will require a valid government issued photograph identification. Applicants who are unable to present proper identification must make arrangements with the Human Resources Division prior to the test date.

A background check may be conducted for this classification.

Following an offer of employment you may be required to submit to post offer medical and drug screening tests at County expense.

This examination will establish an eligible list from which immediate appointment(s) will be made. Other permanent and temporary appointments will be made as needed. Successful candidates will remain on the eligible list for a period of twelve-months unless specified otherwise by the Civil Service Commission.

This position works within the Kern County Sheriffs Office. For more information about the department please view their websitehere.

Kern County Sheriffs Office will seek and retain qualified individuals who maintain a high moral character are ethical in all facets of life and are trustworthy and professional when serving our community. To learn more about the 7 pillars of the ideal candidate please click here.

For more information regarding Kern Countys recruitment process please see our FAQ page.

Kern County is an ADA compliant and an equal opportunity employer and encourages all qualified individuals from diverse backgrounds to apply.

Position InformationThis is aDepartment Promotional examinationopen only to current eligible employees of the Kern County Sheriffs Officewho have successfully completed their initial probationary period and received an overall rating of standard or better on the last employee performance report.Exam...

Position Information: This is aDepartment Promotional examinationopen only to current eligible employees of the Kern County Sheriffs Officewho have successfully completed their initial probationary period and received an overall rating of standard or better on the last employee performance report.

Examinations:Written Exam (Weight 100%): Written examination will be conducted for the purpose of assessing the applicants knowledge ofthe procedures and techniques used in the installation configuration support troubleshooting and repair of applicable operating systems server and storage related equipment software applications other IT hardware and peripherals; network and security concepts; basic network administration; Directory Services such as Active Directory; general principles of office automation and computer systems analysis; techniques to evaluate customers needs and requirements and identify possible business solutions.

Examination components for promotional testing will be administered during the scheduled date/time/location without exception.

The Human Resources Division may solely conduct an appraisal of application materials should there be an insufficient number of candidates to warrant a written examination.

Applicants must attain at least a 70% score on each phase of the examination process.

Minimum Qualifications/Employment Standards:
Level I:
Graduation from an accredited college or university with a bachelors degree including 15 semester (25 quarter) units in computer science or management information systemsANDone (1) year of paid experience in a complex IT environment utilizing principles and techniques which include system support troubleshooting and resolution of network problems managing or coordinating the data processing operations for a department or organization;

OR

Completion of (60) semester (90) quarter units from an accredited college or university with course work in computer science or management information systemsANDthree (3) years of paid experience one (1) of which must have been in a complex IT environment utilizing principles and techniques which include system support troubleshooting and resolution of network problems managing or coordinating the data processing operations for a department or organization

OR

Completion of an accredited trade or vocational school training program in computer repair computer science or information systemsANDthree (3) years paid experience one (1) of which must have been in a complex IT environment utilizing principles and techniques which include system support troubleshooting and resolution of network problems managing or coordinating the data processing operations for a department or organization

OR

Two (2) years of experience as a Technical Support Specialist III in the Kern County classification systems.

OR

Five (5) years of experience three (3) of which must have been in a complex IT environment utilizing principles and techniques which include system support troubleshooting and resolution of network problems managing or coordinating the data processing operations for a department or organization

Applicants must possess the physical capacity to perform all essential tasks.

A valid Class C California Drivers License is required at the time of appointment.

***Applicants qualifying based upon education must attach a copy of their transcripts to this application. If you are unable to attach them to this application you may e-mail them to Nesrine Annan at

Full Job Description:Technical Support EngineerI
About Kern County: Kern County employees provide opportunities that are purposeful to our community. Every employee and every action contributes to the improvement and strengthening of our county.

To learn more about Kern County click here or follow us:

Growth Mindset
We always encourage our employees to grow and develop. Kern County has a culture of innovation that allows employees to explore creative and more efficient ways to accomplish their work. We provide access to training and continued professional development in an effort to ensure that our employees have opportunities for career growth.
Additional Information: Admittance to the examination will require a valid government issued photograph identification. Applicants who are unable to present proper identification must make arrangements with the Human Resources Division prior to the test date.

A background check may be conducted for this classification.

Following an offer of employment you may be required to submit to post offer medical and drug screening tests at County expense.

This examination will establish an eligible list from which immediate appointment(s) will be made. Other permanent and temporary appointments will be made as needed. Successful candidates will remain on the eligible list for a period of twelve-months unless specified otherwise by the Civil Service Commission.

This position works within the Kern County Sheriffs Office. For more information about the department please view their websitehere.

Kern County Sheriffs Office will seek and retain qualified individuals who maintain a high moral character are ethical in all facets of life and are trustworthy and professional when serving our community. To learn more about the 7 pillars of the ideal candidate please click here.

For more information regarding Kern Countys recruitment process please see our FAQ page.

Kern County is an ADA compliant and an equal opportunity employer and encourages all qualified individuals from diverse backgrounds to apply.