Desktop Support Technician II Contract to Hire
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Job Location:
Schenectady, NY - USA
Monthly Salary:
Not Disclosed
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Requirements:
- Candidates should have 3-6 years experience supporting PC Hardware and software.
- IN-Person no remote option
- TOP 2 required skills: Deskside Support role doing hardware repair troubleshooting of hardware and software images IMAC tasks and Customer Service
- Years of experience: 3-6 years minimum of 3
- Certifications or education: A is nice to have
- What radius range should candidates be located to 12345: 30 minute commute max
- Candidate review and interviews start: As soon as candidates submitted I will schedule. We do 2 rounds round 1 phone screen round 2 video conference with the site
- Comfortability providing hands & feet support for Server and Network is a plus.
- Experience supporting mobile data plans mobile networks and devices is a plus.
Scope:
- Maintains analyzes troubleshoots and repairs computer systems hardware and computer peripherals.
- Documents maintains upgrades or replaces hardware and software systems.
- Supports and maintains user account information including rights security and systems groups.
- Trains employees identifies analyzes and repairs product failures orders and replaces parts as needed.
- Network connection issues track network connections back to network switches.
- Escalates problems and issues to a higher level of support if unable to resolve.
- Represents CompuCom in a professional and businesslike manner and communicates effectively with customers and associates.
- Interacts with customers responding to routine technical questions or requests for information.
Pay Rate - $25.00
Please send resume to OR
Required Experience:
IC
Key Skills
- Mac Os
- Active Directory
- Desktop Support
- Computer Networking
- Mobile Devices
- Windows
- Remote Access Software
- SCCM
- Help Desk
- Operating Systems
- Remedy
- Troubleshooting
