Supervisor, ICR Field Service

Charleston, SC - USA

Monthly Salary: Not Disclosed

Posted on: 13 hours ago

Vacancies: 1 Vacancy

Job Summary

SUMMARY:

MI Field Service Manager is responsible for planning managing reviewing and executing the field service operations to achieve output and quality objectives of one (1) field service shop with large scale sales. This role is responsible for hiring training coaching a team of one to five or more employees including but not limited to Field Service Technicians Field Service Supervisors CS Representatives and Clerical/administration.

JOB DUTIES

Manages and review all operating expenses at assigned facility.
Manages hiring and firing of all personnel at assigned facility.
Manages all inventory items assigned to facility.
Oversees and review all safety and financial audits.
Makes sure the location has a schedule board and it is updated daily.
Makes sure all Field Service team members understand and follow all procedures and processes implemented by CI team.
Monitors performance metrics and allocates resources as necessary to ensure high quality service at optimal efficiency.
Develops a documented succession plan for their location.
Provides coaching and feedback to all employees.
Performs other duties as assigned.

EDUCATION & EXPERIENCE

Typically requires a high school diploma or GED and ten (10) or more years of related experience or an equivalent combination.

KNOWLEDGE SKILLS ABILITIES

Specific knowledge of field service duties required.
Ability to work with the team in the field when the need arises.
Ability to maintain a positive attitude and productive driven work ethic required.
Strong interpersonal analytical and problem-solving skill required.
Ability to remain calm and clear-headed in an emergency required.
Good communication skills required.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job. The employees is regularly required to lift/carry up to 50 pounds as well as the ability to lift bulky objects. The employee is regularly required to use neck rotation trunk rotation stair climbing repetitive bending kneeling sustained squat forward reaching overhead reaching reach and lift ladder climb and carry crawling. Working conditions may be indoor and/or outdoor. Noise level may be loud at times.

SUPERVISORY RESPONSIBILITY:

2-5 Direct Reports

BUDGET RESPONSIBILITY: Yes

COMPANY INFORMATION:

Motion offers an excellent benefits package which includes options for healthcare coverage 401(k) tuition reimbursement vacation sick and holiday pay.

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GPC conducts its business without regard to sex race creed color religion marital status national origin citizenship status age pregnancy sexual orientation gender identity or expression genetic information disability military status status as a veteran or any other protected characteristic. GPCs policy is to recruit hire train promote assign transfer and terminate employees based on their own ability achievement experience and conduct and other legitimate business reasons.

Required Experience:

Manager

SUMMARY:MI Field Service Manager is responsible for planning managing reviewing and executing the field service operations to achieve output and quality objectives of one (1) field service shop with large scale sales. This role is responsible for hiring training coaching a team of one to five or mor...