Senior Manager, IFX, AIML, & Regulatory Risk Enterprise Services Risk

The Enterprise Services Risk (ESR) organization is expanding with a focus on attracting innovative pioneering collaborative and highly skilled professionals. We operate at the forefront of risk management providing support for novel and developing technologies as well as critical business strategies. Diverse perspectives and experiences are valued as we work to redefine the financial sector.

This role is within ESRs Technology Product Risk division on the AIFX Team. The Senior Manager in this role will lead a small team that supports Capital One Intelligent Foundations & Experiences (IFX) and Artificial Intelligence & Machine Learning (AI/ML) business and technology teams. This group is responsible for some of Capital Ones most impactful and strategic work including Generative AI and much more. The team is always thinking about game changing products and experiences to benefit the company and as one of their leading risk partners you are a central player in all the excitement.

As a Senior Manager Risk Guide supporting IFX and AI/ML you will partner with colleagues across product design tech and other risk teams to deliver results that have a direct impact on internal and external customer experience and implement risk solutions to ensure Capital Ones continued stability and success. You should consider this role if youre someone who enjoys wearing multiple hats fast-paced environments and collaborating across teams and disciplines throughout the enterprise. This role operates within a dynamic environment with changing conditions and a core component of success is building relationships and influencing decision makers with grounded this role youll successfully manage multiple concurrent deliverables for senior-level audiences while ensuring a high level of attention to details. You will achieve project milestones and deliverables within established deadlines and provide clear and consistent communication to support accuracy and team alignment.

In this role you will:

• Develop and execute AIFX team vision and deliver on enterprise and team objectives by working with the IFX & AI/ML teams

• Partner with IFX & AI/ML and leverage a trusted advisor model to support business initiatives issue management process improvement control testing and related risk assessment activities

• Partner with regulatory relations and the Enterprise Services Risk (ESR) central audit team to lead & support audit & regulatory engagements

• Ensure independent escalation of risk management gaps issues and concerns including emerging risks and regulatory focus areas

• Consult on Risks across the first line of defense business partners providing advice and guidance as needed

• Develop and help to deliver senior level risk management reporting and communications

• Collaborate effectively with colleagues stakeholders and leaders across multiple organizations to achieve strategic objectives

• Continuously look for ways to improve and innovate in our approach to risk management.

• Establish and maintain relationships with Enterprise Services process owners process managers and vertical risk managers

• Inspire include and empower team members to perform at their best

Basic Qualifications:

• High School Diploma GED or Equivalent Certification

• At least 5 years of experience in Risk Management Process Management Project Management or a combination of these

• At least 5 years of experience supporting partnering and interacting with internal and external business clients

• At least 5 years experience working with cross functional teams of all levels

• At least 5 years of experience in Technology Cybersecurity Artificial Intelligence Machine Learning or a combination of these

• At least 5 years experience managing audits and regulatory engagements

• At least 5 years of People Management experience

Preferred Qualifications

• Bachelors Degree or Military Experience

• Risk Certifications (CRISC CISM CRCM CIPP ABA Risk Mgmt Certification)

• At least 6 years of experience supporting partnering and interacting with internal stakeholders

• At least 6 years of Financial Services industry experience

• At least 3 years of experience writing communications and presentations for leadership audience

• At least 3 years of experience planning and leading technology risk assessments

• At least 2 years of experience working on Generative AI initiatives

At this time Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Candidates hired to work in other locations will be subject to the pay range associated with that location and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidates offer letter.

Capital One offers a comprehensive competitive and inclusive set of health financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status exempt or non-exempt status and management level.

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).