Premium Suite Attendant | Part-Time | Louisville Slugger Field

Oak View Group is the global leader in venue development management and premium hospitality services for the live event industry. Offering an unmatched 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential highest attended arenas convention centers music festivals performing arts centers and cultural institutions on the planet.

The Suite Attendant is responsible for serving guests in the Suites. The Suite Attendant must be personable and able to work in an ever-changing fast-paced environment. The employee must maintain excellent attendance and be available to work events as scheduled per business need.

This role will pay an hourly rate of $11.00 and is tip eligible

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching

This position will remain open until March 6 2026.

Louisville Slugger Field is one of downtown Louisvilles most welcoming and dynamic entertainment venues offering an exciting atmosphere for both fans and staff alike. For hospitality team members Louisville Slugger Fieldprovidesthe chance to work in a fast-paced guest-focused setting where friendliness teamwork and attention to detail truly shine.

From premium club areas and suites to fan zones and concourse concessions the venue offers a wide range of service environments that allow staff to develop skills take ownership of the guest experience and be part of the game-day excitement. Working at Louisville Slugger Field means helping create the atmosphere that fans rememberwarm welcomes outstanding service and the kind of energy that makes every game feel special.

• Ability to read and understand suite orders provided by the manager.
• Provide exceptional hospitality to guests in suites club spaces and event areas throughout the ballpark.
• Responsible forassistingsetup of food service areas within specific suites and club areas based upon pre-order
• Ensures all assigned suites are set prior to event based upon communication received of orders
• Responsible for ensuring suites has all necessary serving ware
• Assistwith breakdown ofsuitessetups including disposing of waste and returning equipment.
• Must be detail oriented to ensure that work isaccurateand complete.
• Have full knowledge of food and beverage menu items and accompaniments
• Monitor food quality temperature and replenishment levels during events; restock items as needed.
• Responsible for supervising the service of beverages to guests including alcoholic beverages. Must checkthe guestsID to verify minimum age requirement for the purchase of alcoholic beverages.
• Follow all food safety sanitation and alcohol service regulations.
• Communicate effectively with supervisors runners bartenders and kitchen staff to ensure smooth service.
• Initiate andmaintainfriendly and professional contact with guests ensuring that all needs areanticipatedand met.
• Havea high levelof social contact. Ability to work closely with staff and dealoften with patrons.
• Handle guest concerns or special requests courteously and escalate issues to management when needed.
• Ability tomutli-taskandwork independently during slower times
• Ability to help provide a safe and clean work environment for both the front and back of the house.
• Must have a customer-focused positive and professional attitude.
• Ability to read with oral and written communications skills in the English language.
• Knowledge of basic arithmetic (addition subtractionmultiplicationand division).
• Must be able to stand for extended periods of time.
• Ability to bend stretchtwistor reach out to the bodyarmsand/or legs.
• Ability to handle and move objects.
• Must be able to lift push pull or carry heavy objects up to 30lbsoften.
• Ability to work on a flexible schedule including nights weekends and holidays.
• You must be punctual with consistent attendance.

• Ability to communicate with employees co-workers volunteers management staff and guests in a clear business-like and respectful manner which focuses on generating a positive enthusiastic and cooperative work environment.
• Ability to speak read and write in English.
• Ability to work well in a team-oriented fast-paced event-driven environment.
• Possess valid food handling certificate or alcohol service permit if required by state or federal regulations.
• Ability to handle cash accurately and responsibly.
• Ability to calculate basic math functions (addition subtraction multiplication division percentages) as they relate to POS cash/credit transactions cash reconciliation and product inventory.

Education Qualifications and Experience:

• At Least 1-2 years experience working in a food & beverage or customer service role

At OVG we understand that to continue positively disrupting the sports and live entertainment industry we need a diverse team to help us do it. We also believe that inclusivity drives innovation strengthens ourpeople improves ourservice and raises ourexcellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including but not limited to veteran status uniform service member status race color religion sex national origin age physical or mental disability genetic information or any other protected class under federal state or local law.