Director, Navigation and Intake
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Yearly Salary:
Posted on:
20 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Information
Job Title: Director Navigation & Intake & Director Recovery Pathways
Job Requisition ID: 77895
Ministry: Mental Health & Addiction
Location: Edmonton or Calgary
Full or Part-Time: Full Time
Hours of Work: 36.25 hours per week
Permanent/Temporary: Permanent
Scope: Open competition
Closing Date: December 22 2025
Classification: Senior Manager Zone 2 (M42Z2)
Salary: $5018.84 to $6373.20 bi-weekly ($130992 - $166341/year)
The Ministry of Mental Health and Addiction is transforming Albertas health system to the Alberta Recovery Model which adopts a recovery-oriented approach for addiction and mental health. For more information see: recovery-oriented system of care is a coordinated network of personalized community-based services for people at risk of or experiencing addiction and mental health challenges. It provides access to a full continuum of services and supports from prevention and intervention to treatment and recovery. The vision is for every Albertan to have the opportunity to pursue recovery and live a healthy and productive life.
The Ministry also liaises with the Office of the Alberta Health Advocates and Recovery Alberta. To learn more about Alberta Mental Health and Addiction and what we have to offer follow this link: Responsibilities
The Ministry of Mental Health and Addiction (MHA) is building Albertas new Compassionate Intervention (CI) program supporting vulnerable youth and adults through a coordinated recovery-oriented system of care. The Office of the Statutory Director (OSD) oversees CI applications client pathways navigation supports and coordination with partners across the health justice and social sectors.
We are recruiting two leadership roles - Director Recovery Pathways and Director Navigation and Intake to help build and operate this provincewide program.
Reporting to the Statutory Director both Directors are responsible for planning developing and delivering key components of the CI program. They ensure compliance with the CI Act and relevant privacy legislation (Health Information Act FOIP Act). Both roles collaborate closely with the Compassionate Intervention Commission oversee unit staff performance and training manage budgets and reporting prepare materials for senior leadership and build strong relationships with partners and stakeholders across the system.
Director Navigation and Intake key responsibilities:
- Lead intake application coordination and navigation support services for individuals entering or seeking help through the CI program.
- Build operational processes with partners to support applicants and individuals needing addiction-related guidance.
- Coordinate CI applications and ensure the Commission has complete timely information; collect records from multiple data sources as ordered.
- Provide navigation support and warm hand-offs to individuals not eligible for the CI program.
- Lead and train staff ensuring alignment and coordination with the Recovery Pathways unit.
Director Recovery Pathways key responsibilities:
- Lead operational delivery of client recovery supports and system navigation throughout the CI program.
- Develop and refine processes with partners (e.g. Commission Recovery Alberta Technology & Innovation) to support client movement through treatment and recovery services.
- Coordinate client progress and reports for timely Commission hearings; share Commission Orders to guide service provider actions.
- Develop intensive case management for clients leaving the CI program and establish after-care pathways.
- Lead mentor and cross-train staff to ensure agility and compliance with legislative timelines.
Please click on this link to view the Director Navigation and Intake job description.
Please click on this link to view the Director Recovery Pathways job description.
Key Skills
- Sales Experience
- Marketing
- Hotel Experience
- Hospitality Experience
- Assisted Living
- Management Experience
- Revenue Management
- Sage
- Salesforce
- Sales Management
- Team Management
- Memory Care
