Manager, Analytics and Insights Fraud

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TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidates skills and experience job-related knowledge geographic location and other specific business and organizational needs.

As a candidate you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

As part of TD Insurance the Data Analysis and Insight (DAI) group supports internal business partners by providing valuable insights and analyses. There are currently 2 roles available one supporting the Fraud pillar and the second one supporting our Affinity Market pillar.

Within DAI the Fraud Insights team and Affinity Market Insights team are trusted partners to executive operational and actuarial stakeholders such as Fraud Operations Affinity Market Pricing Underwriting Product Vendor Management and others. The team combines talent from actuaries business intelligence analysts and data specialists to provide business-specific insights and analytics to our partners help guide decision-making.

Fraud Insights: Relied on to investigate emerging fraud schemes and trends the team generates KPI monitoring in-depth analyses as well as actionable recommendations to partners supporting the full fraud funnel from fraud prevention to fraud detection.

Affinity Market Insights: Relied on to analyze emerging closing retention and behavioral trends Group performance and penetration rate the s team generates KPI monitoring in-depth analyses as well as actionable recommendations to partners

The Manager will explore all aspects of fraud data and fraud processes with the opportunity to collaborate with key partners across the organization. You will be instrumental in the delivery of key strategic priorities with regular opportunities to present analyses and reporting broadly to partners and executives.

Under the supervision of the Senior Manager Operational Insights the manager will be involved in the following key activities:

• Lead and develop a group of actuarial and data analysts specializing in fraud/affinity data analytics and explainability of results
• Manage work on key initiatives related to fraud/affinity workload management and the development of innovative analytical solutions.
• Contribute to the timely delivery and presentation of regular monitoring and analyses monitoring performance and benefits to partners and executives across the organization.
• Oversee end-to-end analyses and insights solutions over a range of complexity from the initial demand to the delivery of reporting or analysis and presentation of results.
• Apply an effective and collaborative approach to stakeholder management. Build and nurture positive working relationships with key partners and executives as appropriate.
• Build for the future and provide people leadership; oversee personal development plans and strategies to attract motivate and retain highly diverse qualified and engaged team members.

Requirements

• Bachelors or masters degree in Mathematics Statistics Computer Sciences Engineering or relevant discipline.
• Minimum of 8 years of relevant work experience
• Strong programming skills (SQL Python R).
• Highly developed problem-solving and analysis skills with consistent rigor in quality of work.
• Uses innovation and creativity to improve work efficiency and results.
• Effective in managing multiple priorities with strong organization and time management skills
• Strong collaborator who engages colleagues business partners and external stakeholders;
• Experience in General Insurance

Who We Are:

As part of TD Bank Group one of Canadas largest financial institutions at TD Insurance we care for Canadian families making it easy to get the best advice protection and support in their moments of need always.

TD Insurance offers a wide range of products including General Insurance and Life and Health. More than four million customers count on us.

As the largest direct to consumer insurer in Canada we are always innovating and providing exciting and rewarding career opportunities for our Canada-wide workforce.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial physical and mental well-being goals. Total Rewards at TD includes a base salary variable compensation and several other key plans such as health and well-being benefits savings and retirement programs paid time off banking benefits and discounts career development and reward and recognition programs. Learn more

Additional Information:
Were delighted that youre considering building a career with TD. Through regular development conversations training programs and a competitive benefits plan were committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations requirements.

Colleague Development
If youre interested in a specific career path or are looking to build certain skills we want to help you succeed. Youll have regular career development and performance conversations with your manager as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience or you want to coach and inspire your colleagues there are many different career paths within our organization at TD and were committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that youve got everything you need to succeed in your new role.

Interview Process
Well reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if youd like accommodations (including accessible meeting rooms captioning for virtual interviews etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):