IT Technology Services Senior Specialist Automation Reliability Engineer (BASIS)

We help the world run better
At SAP we keep it simple: you bring your best to us and well bring out the best in you. Were builders touching over 20 industries and 80% of global commerce and we need your unique talents to help shape whats next. The work is challenging but it matters. Youll find a place where you can be yourself prioritize your wellbeing and truly belong. Whats in it for you Constant learning skill growth great benefits and a team that wants you to grow and succeed.

What youll build

• Lead and execute complex technical projects with evolving requirements ensuring timely delivery and measurable outcomes.
• Analyse operational challenges identify root causes and develop scalable automation or process improvements to enhance efficiency.
• Utilize AI/ML-based tools and frameworks to automate repetitive tasks accelerate decision-making and drive intelligent operations.
• Build and maintain automation workflows decision frameworks and monitoring mechanisms to improve operational reliability.
• Collaborate with cross-functional teams to translate business problems into technical solutions and support their adoption in operations.
• Identify system performance patterns anomalies and trends to proactively mitigate risks and optimize workflows.
• Establish clear KPIs reliability indicators and quality benchmarks to evaluate project and solution effectiveness.
• Continuously explore opportunities to simplify complex processes reduce manual intervention and enhance service stability.

What you bring

• Bachelors or masters degree in computer science Software Engineering Information Technology or equivalent work experience.
• 8 years of experience with strong background in SAP technologies with hands-on experience in BASIS operations (SAP NetWeaver certification preferred).
• Solid understanding of system administration infrastructure concepts networking and platform security.
• Experience working with AI/ML tools data-driven automation platforms or intelligent decision frameworks.
• Proficiency in automation and scripting using Python Shell Ansible or similar tools.
• Strong analytical and problem-solving skills with the ability to work through complex ambiguous technical scenarios.
• Excellent communication and stakeholder management skills with a proven ability to drive cross-team alignment.
• Experience with cloud environments such as AWS Azure or GCP is an advantage.
• Exposure to DevOps practices continuous improvement methodologies or automated testing frameworks is desirable

Where you belong

The Automation Reliability Engineering team within SAP Enterprise Cloud Services is responsible for driving high-impact technology initiatives that enhance operational efficiency system reliability and user this role you will lead end-to-end delivery of complex technical projects translate ambiguous requirements into actionable solutions and ensure consistent execution in dynamic environments. The position requires a strong automation-first mindset with the ability to leverage modern toolsincluding AI-driven capabilitiesto streamline processes reduce manual effort and improve delivery outcomes.

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Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software SAP has evolved to become a market leader in end-to-end business application software and related services for database analytics intelligent technologies and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide we are purpose-driven and future-focused with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries people or platforms we help ensure every challenge gets the solution it deserves. At SAP you can bring out your best.

We win with inclusion
SAPs culture of inclusion focus on health and well-being and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP we believe we are made stronger by the unique capabilities and qualities that each person brings to our company and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

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Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 437973 Work Area: Information Technology Expected Travel: 0 - 10% Career Status: Professional Employment Type: Regular Full Time Additional Locations: #LI-Hybrid