IT Support Specialist

Your Mission

BEUMER Group is committed to providing our employees with an exceptional digital work environment that empowers innovation and productivity. As an IT Support Specialist you will play a crucial role in ensuring the seamless operation of our IT infrastructure while driving IT projects that enhance our technology landscape within North America. You will be responsible for network configuration maintenance and project management helping us maintain our commitment to excellence in employee experience.

Responsibilities

• Network Configuration and Maintenance:
  • Ensure network security performance and scalability.
  • Monitor network traffic troubleshoot connectivity issues and implement solutions.
  • Collaborate with global stakeholders to enforce network security policies and practices. 

• IT Project Management:
  • Lead IT projects that enhance the workplace experience from initiation to completion ensuring value-generating benefits for the organization.
  • Define project scope objectives and schedules.

• Support and Administration:
  • Provide technical support to end-users resolving hardware and software issues promptly while communicating transparently and creating an excellent experience.
  • Advocate for the importance of information systems security and support the implementation of critical processes and security practices.

• Onsite Support & Customer Partnership
  • Provide hands-on IT support at long-term project sites (e.g. airports) ensuring stable operations for project and customer teams.
  • Evaluate local needs identify improvement opportunities and translate them into clear recommendations and project plans.
  • Act as a trusted partner to customers supporting continuous improvement and AI-driven initiatives that require IT expertise.

Annual compensation range: $85000.00 - $95000.00 annually

The posted salary range reflects the compensation the company reasonably expects to offer for this position. Actual compensation will not be less than the posted minimum and will be based on multiple factors.

Qualifications :

Requirements Skills & Abilities

• Bachelors degree in Information Technology Computer Science or a related field
• 2-5 years of experience in network administration and IT project management
• Strong service and employee-experience-oriented energetic mindset paired with a drive for continuous improvement that creates value for employees and the company
• Well-developed interpersonal and communication skills with the ability to deliver exceptional results in a fast-paced dynamic environment
• Strong attention to detail process development and project/organizational management
• Highly organized in working thinking and prioritizing
• Ability to travel domestically and internationally as required up to 50% of the time

Additional Information :

BEUMER is an innovative company where every employee is part of the family. Because our employees are our most important asset here are some of benefits we currently offer full-time employees:

• Medical & Dental Premiums: We cover 100% of the premiums for you and your eligible dependents.
• 401(k) with Generous Match: Secure your financial future with our competitive retirement plan.
• Life Insurance / Long Term Disability: Peace of mind for you and your loved ones. Yes we cover that too!
• Ancillary Insurances: Including vision accident and critical illness insurance.                       
• Generous Paid Time Off: Achieve the optimal work-life balance.
• Company Holidays: Enjoy paid time off on designated company holidays including additional flex days for times that matter most!
• Performance-Based Bonus: Eligibility to participate in our Target Agreement Plan for bonus potential.

BEUMER is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race color religion gender national origin age disability veteran status or any other status protected under local state or federal laws.

Remote Work :

No

Employment Type :

Full-time