Customer Marketing Intern (Summer 26')

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profile Job Location:

Waltham, MA - USA

profile Monthly Salary: $ 20 - 27
Posted on: Yesterday
Vacancies: 1 Vacancy

Job Summary

Description

The Elevator Pitch

Are you curious about what drives customer loyalty and engagement Do you enjoy blending creativity with data to deliver measurable resultsEvolv is seeking a Customer Marketing Intern to support customer engagement advocacy and community-building initiatives. This internshipwill give youhands-on experience across content creation campaign execution data analysis and customer community programs.

This internshipoffersunique one-on-one mentorship and ownershipwhereyoullshadow our Customer Marketing Manager as she runs live customer campaigns then design and launch your own campaignwith guidance support and coaching at every collaborate with the Customer Enablement team to develop customer-facing content strengthen your writing skills and contribute meaningfully to our brand and customer the end of the internshipyoullhave portfolio-ready work thatdemonstratesyour ability to manage real campaigns create compelling content and present insights to a professional marketing is a highly interactive internship designed to give you real-world marketing experience notbusywork.

Success in the Role: Performance Outcomes

Weeks 12: Learn & Integrate

  • Meetyour core collaborators across Marketing and Customer Enablement
  • Getonboarded into HubSpot Salesforce and Evolvs customer engagement workflows.
  • Work with the Customer Marketing Manager toobservehow live customer campaigns are builtexecutedand analyzed.
  • Beginsupporting contentdevelopment andsmall campaign tasks.

Weeks 38: Design Phase

  • Independently manage and create customer-focused content (blog posts emails collateral).
  • Collaborate with team members on advocacy programs and campaign tracking.
  • Begin pulling and analyzing campaign performance data.
  • Participate in brainstorming sessions for new customer campaigns.

Weeks 3-8: Build Skills & Take Ownership

  • Partner closely with the Customer Marketing Manager on content development for blogs customer community posts email messaging and more.
  • Learn best practices for writing customer-facing content through examplescoachingand hands-on assignments.
  • Build your own content pieces revise based onfeedbackandincorporateedits independently.
  • Begindesigning thecampaignyou willultimately ownfrom audienceselectionto messaging.
  • Pull and analyze early performance data using HubSpot Salesforce Excel andwithinpresentations.

Weeks9-10:Lead Deliver & Present

  • Fully launch your own customer community campaign end-to-end.
  • Track performance analyze results and prepare visual summaries.
  • Present your work results and recommendations to the Marketing team and select Executive Team Members.
  • Walk away with a completed campaign performance metrics and writing samples for your portfolio.

The Work: What type of work will you be doing What assignments requirements or skills will you be performing on a regular basis

Daily Responsibilities:

  • Write and edit customer/community blog posts with feedback and coaching from the Marketing and Enablement teams.
  • Support customer advocacy programs andmaintainkey engagement tracking.
  • Pull and monitor HubSpot and Salesforce data to evaluate campaign performance.
  • Collaborate with cross-functional teams to create customer-facing content.
  • Draft and schedule customer marketing emails.
  • Assistwith website updates to surface customer stories and content.
  • Help with customer gift fulfillment and campaign collateral preparation.
  • Participate in team meetings brainstorming sessions and content reviews.

Project Deliverables:

  • Launch a complete end-to-end customer community campaign.
  • Produce customer-focused content including emails community posts and blogs.
  • Maintain engagement and advocacy tracking for active programs.
  • Compile campaign performance reports and visual presentations.

Tech Stack:

  • HubSpot:Campaign creation email development analytics
  • Salesforce:Customer segmentation reference data targeting
  • Canva:Creatingdesigns for campaigns and visualaids.
  • Excel:Data pulls performance tracking visualization
  • Presentation tools:Preparing insights for Marketing leadership

What We LookForin Applicants

  • Majoringin Marketing Communications Business ora related field.
  • Strong writing communication and organizational skills.
  • Experience with Microsoft Office Suite (Word Excel PowerPoint Teams).
  • Ability to manage multiple projects and work well with others.
  • Detail-oriented with strong time-management habits.
  • A proactive mindset and willingness to learn.
  • Experience with data analysis (Excel or reporting dashboards) is a plus.
  • Familiarity with HubSpot Canva Adobe or CMS tools is a bonus but notrequired.

Where is the role located

The location of thisrole is based onsite in Waltham MA with flexibility to work remotely up to 2 days per week.


Compensation and Transparency Statement

The base salary range for this full-time position is $20- $27/hr. This range reflects our commitment to pay transparency and equity in alignment with applicable state laws. Our compensation ranges are determined based on factors such as role level location market benchmarks and internal equity. The posted range represents the good-faith estimate of what we expect to pay for this role across U.S. locations. Actual compensation within the range will be based on the candidates skills experience education and geographic location.

In accordance with state and local pay transparency lawsincluding those in California Colorado Massachusetts New York New Jersey and otherswe disclose salary ranges in all job postings and provide additional information upon request.

During the hiring process your recruiter will share:

The specific hourly rate range

Insights into how compensation decisions are made including factors that influence starting pay

We are committed to fair pay practices and we regularly review our compensation programs to ensure they are competitive equitable and aligned with our values.

Values:

At Evolv were on a mission to help make public spaces safer through innovative security technology. So were looking for future teammates who embody our values people who:

Do the right thing always;

Put people first;

Own it;

Win together; and continue to

Be bold stay curious.

Evolv Technology (Evolv) is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We welcome and encourage diversity in the workplace and all employment decisions are made without regard to race color religion national social or ethnic origin sex (including pregnancy) age disability HIV Status sexual orientation gender identity and/or expression veteran status or any other status protected by law in the locations where we operate. Evolv will not tolerate discrimination or harassment based on any of these characteristics.

Evolv is committed to offering an inclusive and accessible experience for all job seekers including individuals with disabilities. If you need a reasonable accommodation as part of the job application process please connect with us at

Evolv participates in E-verify for all employees after the completion of Form I-9.


Required Experience:

Intern

DescriptionThe Elevator PitchAre you curious about what drives customer loyalty and engagement Do you enjoy blending creativity with data to deliver measurable resultsEvolv is seeking a Customer Marketing Intern to support customer engagement advocacy and community-building initiatives. This interns...
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Key Skills

  • Microsoft Office
  • Public Relations
  • Google Docs
  • Data Collection
  • MailChimp
  • Microsoft Word
  • Dermal Fillers
  • Microsoft Powerpoint
  • Research Experience
  • Microsoft Excel
  • Adobe Photoshop
  • Writing Skills

About Company

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Evolv Technology provides touchless security screening systems that ensure safety without sacrificing the visitor experience. The company’s latest product, coupled with a thermal imaging package, spots concealed weapons and potential virus infection threats using advanced digital sens ... View more

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