Campaign Manager

At ING we celebrate what makes you unique. Join us and build a career thats as distinctive as your fingerprint supported by global reach an inclusive culture and a bias toward innovation.

As Campaign Manager youll turn ideas into campaigns that are impossible to ignore. This is a hands-on role where youll be the go-to person for making things happen. Your mission Ensure our messages land with the right people in the right way at the right time.

Ready to make an impact

What youll do

• Bring campaigns to life: Manage execution and launch of email SMS and digital banner campaign assets to agreed timelines interfacing point-to-point with Customer Interactions tribe who own build & deployment
• Ensure optimaltargeting: Complete data brief in-line with targeting and segmentation strategy.
• Develop suit of campaign assets: Take master campaign asset / key visual and expand to full multi-channel campaign suite with agency or in-house studio.
• Test learn repeat: Support A/B and multivariate testing analyse performance and apply insights to optimise campaigns.
• Collaborate in agile squads: Participate in ceremonies prioritise tasks with the PO and work with cross-functional teams to hit sprint goals.
• Keep everyone in the loop: Communicate campaign requirements share progress updates and manage necessary approvals.

What were looking for

• Organised and proactive with a strong focus on getting things done.
• Sharp attention to detail to spot errors and maintain brand consistency.
• Clear communicator who can make complex ideas simple and customer-friendly.
• Passionate about delivering great customer experiences.
• Collaborative team player with a positive can-do attitude.
• Comfortable with campaign tools and eager to learn and improve.

Whats in it for you

• Discounted ING Health Insurance
• An additional Rest Day to support your wellbeing
• An IMPACT day to volunteer on approved sustainability activity

About Us

At ING were all about making life simpler and more rewarding - for the people who bank with us the team members who work with us and the communities were proud to support. Joining ING means stepping into an environment where your individuality isnt just welcomed - its celebrated. Weve built a culture thats fun inclusive and supportive giving you the freedom to be yourself so you can do your thing.

Whether youre taking ownership of exciting projects thinking outside the box or working with global colleagues youll find ING is the kind of place where growth isnt just a possibility; its a promise. As a WGEA Employer of Choice for Gender Equality and Family Inclusive workplace youll feel the difference in how we value and champion our people.

We make hiring decisions based on your skills capabilities and how you align with our values - not on ticking every box. So if youre interested but dont meet all the criteria we encourage you to apply. Were invested in fostering a diverse and inclusive workplace where everyone feels like they belong. Were your alliesin helping you do your thingduring the recruitment process so let us know (email below) if you require any support or adjustments when you apply

Sound like your kind of vibe We cant wait to hear from you!

(One last note: We operate using a direct talent sourcing model so no agency introductions please.)

ING is Australias most recommended bank according to RFI Globals Consumer Atlas Survey JanuaryJune 2025 (n 29510) when compared to customers of the 10 largest ADIs operating in Australia.

Need more

Contact: Rachel Yuen

For support and adjustments including DEI LGBTQI confidential application support enquiries:

Applications close 5th January 2026

Before you apply
Here at ING we consider employee development to be important and encourage existing employees to apply for suitable internal positions. It is expected that any employee applying for a vacant position would have been in their current role for a minimum of twelve (12) months before applying. This may be waived in special circumstances and after consultation with your Manager