Flemish Speaking Junior Customer Service Representative

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profile Job Location:

Lisbon - Portugal

profile Monthly Salary: Not Disclosed
Posted on: 13 hours ago
Vacancies: 1 Vacancy

Job Summary

Key Responsibilities

  • Handle customer inquiries via phone email and chat
  • Provide accurate information and support for various issues
  • Resolve customer concerns efficiently and professionally
  • Maintain a high level of customer satisfaction
  • Collaborate with internal teams to improve customer experience

Requirements

  • Fluent Flemish (C1-C2) and good English skills (B2 level)
  • Strong communication and problem-solving skills
  • Ability to work in rotational shifts including weekends
  • Customer-oriented mindset and a proactive attitude
  • Willingness to work on-site in Lisbon

Salary & Benefits

  • Meal allowance: 7.23 per day
  • Transport allowance: 20 per month
  • Health insurance:
    • Available from Day 1 (with a monthly contribution)
    • Free after 6 months of employment
Key Responsibilities Handle customer inquiries via phone email and chatProvide accurate information and support for various issuesResolve customer concerns efficiently and professionallyMaintain a high level of customer satisfactionCollaborate with internal teams to improve customer experience Requi...
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Key Skills

  • Typing
  • Data Entry
  • Customer Service
  • Basic Math
  • Computer Skills
  • Windows
  • Banking
  • Upselling
  • Pricing
  • Sanitation
  • Cash Handling
  • Stocking