Junior German Speaking Customer Service Representative

Lisbon - Portugal

Monthly Salary: Not Disclosed

Posted on: 4 hours ago

Vacancies: 1 Vacancy

Job Summary

Key Responsibilities

Respond to customer inquiries via phone email and chat in a professional and timely manner.
Provide support for product-related questions order issues and technical troubleshooting.
Escalate complex or unresolved issues to the appropriate team.
Ensure customer satisfaction by offering clear helpful and efficient solutions.
Maintain accurate records of customer interactions and solutions within the CRM system.

Requirements

Fluent in German (C2 level) and strong communication skills in English (minimum B2 level).
Excellent problem-solving skills and attention to detail.
Ability to adapt to a rotational schedule including weekends and public holidays.
No previous experience required entry-level candidates welcome!
Must be available to work on-site in Lisbon.

What We Offer

Competitive salary and benefits package.
Private health insurance.
Paid training to ensure your success in the role.
A multicultural and supportive work environment.
Opportunities for career growth and advancement within the company.

Key Responsibilities Respond to customer inquiries via phone email and chat in a professional and timely manner.Provide support for product-related questions order issues and technical troubleshooting.Escalate complex or unresolved issues to the appropriate team.Ensure customer satisfaction by offer...