Process Specialist Control Tower

The Logistics Control Tower Specialist will provide strategic and operational ownership of our global supply chain visibility platform. This role will lead the implementation and optimization of control tower capabilities enabling real-time shipment visibility proactive risk/exception management and data-driven decision-making.

As the Subject Matter Expert for logistics visibility tools and processes the Specialist will drive innovative solutions to improve supply chain resilience operational efficiency and customer satisfaction in close collaboration with cross-functional stakeholders.

The role requires hands-on experience with SAP Transportation Management and integrated supply chain modules with strong system connectivity knowledge across related SAP functions.

Responsibilities

• Lead and manage Control Tower operations and workforce planning (FTEs) ensuring seamless shift coverage aligned to global time zones and 247 logistics visibility

• Monitor end-to-end shipment health and integrity using real-time visibility platforms such as 4Kites supported by predictive risk sensing and strong vendor governance to uphold SLA performance and accountability

• Drive proactive risk identification and mitigation leveraging network risk visualization to anticipate disruptions prevent escalation and implement strategic countermeasures to strengthen supply chain reliability

• Analyze and optimize logistics performance tracking critical KPIs including OTIF transit adherence and cost-per-shipment efficiency and delivering meaningful insights through powerful reports and interactive dashboards

• Partner effectively with global stakeholders maintaining structured communication with carriers 3PLs warehouses and business units guided by a clear RACI framework and active participation in operational and BU alignment forums

• Champion continuous improvement applying root-cause and incident analysis integrating intelligent automation where beneficial and fostering a customer-focused resilient and collaborative logistics operating model across teams

Requirements

• Bachelors degree required; Masters degree in Supply Chain Management Logistics or Business Administration preferred

• 8 years of progressive experience in logistics supply chain transportation or related operations including 3 years in control tower operations or supply chain visibility platforms (preferred not mandatory)

• Strong working knowledge of logistics management systems SAP and business intelligence/analytics tools

• Proven ability to drive process improvement delivering measurable impact on operational and business performance

• Solid project management capabilities with experience leading and implementing complex logistics or supply chain solutions

• Advanced analytical mindset with the ability to translate data insights into strategic recommendations and actionable decisions

• Experience managing and strengthening partnerships with global carriers 3PLs and logistics service providers

• Excellent communication and presentation skills particularly when articulating complex insights to executive and senior stakeholders

• Working knowledge of international trade regulations compliance standards and logistics documentation

• Exposure to advanced technologies such as AI machine learning and predictive analytics (an advantage but not essential)

Our Offer

Company Culture

• Be part of an amazing team who will be there to support you.
• A forward-looking company with a culture of innovation and a strong portfolio in sustainable technologies.
• Ongoing Professional Development Opportunities
• Inclusive Work Environment
• Approachable Leadership
• Long term growth opportunity
• Work-Life Balance
• Speak Up Culture
• Womens Inclusion Network of Clariant (WIN)

Benefits

• Hybrid Work Model- 3 days in office and 2 days remote
• Child Day Care facility fully sponsored by Clariant
• In-house Cafeteria & Subsidized meals
• 30 Days Annual Paid Leaves
• Clariant-Sponsored Annual Health Check-Up
• Centralized Company Transport for Designated Routes (Regular shift)
• Employee Wellbeing & Assistance Program
• Group Medical Insurance Group Personal Accident Insurance and Life Insurance
• Child Day Care facility fully sponsored by Clariant
• Maternity & Parental leave policies
• Performance-Based Competitive Annual Bonus Plan
• On-Site Medical Assistance for Employees: Doctor Visits Available Three Days a Week with a Medical Attendant Present
• Five Days a Week in the Medical Room

Your Contact
Adelaide DMello

Clariant is a Swiss-based global specialty chemicals company which is concentrated and developed in three business units: Care Chemicals Catalysts and Adsorbents & Additives. Our purpose as a company is reflected in our tagline Greater chemistry - between people and planet which considers the principles of customer innovation and people orientation as well as a focus on creating solutions to foster sustainability in different industries by offering high-value and high-performance chemical specialties.

At Clariant we believe that diversity equity and inclusion are essential to our success. We strive to cultivate a workplace where all employees feel welcomed respected supported and valued. Our diverse workforce allows us to tap into a wealth of perspectives experiences and capabilities that drive innovation. We are committed to ensuring equal opportunities for professional growth and advancement across all levels of the organization based on objective criteria and regardless of gender gender identity race ethnicity religion protected veteran status age disability sexual orientation or other aspects of diversity in accordance with the relevant governing laws. By bringing together talented individuals with diverse backgrounds and viewpoints we gain the agility to meet the evolving needs of our global customers and communities. Join our team to help advance our mission of fostering a culture of belonging where everyone can thrive.

• Learn more about Clariant
• Follow us on Facebook InstagramLinkedInXand YouTube
• Read more about our commitment for people -download our Employment Standards Brochure