Senior Manager, Public Relations & Social Media
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Job Location:
Boston, NH - USA
Monthly Salary:
Not Disclosed
Posted on:
6 hours ago
Vacancies:
1 Vacancy
Job Summary
Simply Business is a digital insurance brokerage that specializes in one thing: protecting the businesses our customers are working hard to build. Were doing this by simplifying the insurance-buying process for all small businesses blending together a combination of technology data and insurance knowledge. Our proprietary technology platform allows small business owners to easily search and compare quotes from over 20 top-rated insurance providers customize their coverage and purchase and access their policies - all online.
Founded in the UK in 2005 Simply Business is an insurtech pioneer with nearly 20 years of experience supporting small businesses. Simply Business is passionate about building an outstanding product for our customers - one that empowers their entrepreneurial spirits.
More importantly were doing it all while taking care of our people. Weve consistently been named a best place to work including most recently ranking in Built Ins 2025 Best Companies to Work for in the US (Top 100) and Best Places to Work in Boston.
We want team members who have the drive to challenge boundaries. If youre smart and passionate about delivering brilliant customer experiences wed love to hear from you.
We are seeking a highly strategic and hands-on Sr. Manager Public Relations & Social Media to elevate Simply Businesss brand visibility and thought leadership across earned media social platforms and emerging technologies. This role is crucial for integrating our messaging and maximizing executive exposure in close partnership with the PR and Social Media agencies.
Public Relations Strategy & Execution:
- Lead Earned Media Strategy: Own the end-to-end PR strategy driving high-impact impressions and brand visibility in the insurance and small business sectors.
- Maximize LLM Visibility: Proactively optimize PR content and placement strategy to ensure Simply Business is a frequently cited source for Large Language Models (LLMs) and AI-driven summaries.
- PR & Social Media Crisis Management: Develop and lead the response plan for all brand reputation issues and crises originating on social media or in earned media.
- Agency Management: Lead and manage external PR agency setting clear KPIs managing budgets and ensuring integrated results.
Executive Communications & Spokesperson Strategy
- Develop Executive Platform: Design and execute a comprehensive spokespeople strategy positioning executives for maximum impact across press speaking engagements and social channels.
- Manage External Voice: Own the development of executive content including press releases contributed articles (bylines) and keynote presentations.
- Internal Alignment: Collaborate with the Content Lead to ensure all executive communications align with the overarching brand narrative and GTM strategy.
Integrated Storytelling & Content
- Strategic Storytelling Calendar: Create and manage a proactive impactful storytelling calendar identifying relevant trends and opportunities for brand narratives throughout the year for media & industry stakeholders
- Media Relations: Cultivate and maintain strong relationships with key journalists industry analysts and media partners relevant to the insurance sector.
Social Media Strategy & Execution
- Channel Leadership: Own the strategic direction and daily execution of all brand social media accounts including Meta TikTok YouTube Reddit and LinkedIn.
- Community Management: Oversee organic community engagement social listening and real-time response to protect brand reputation and drive interaction in partnership with the Customer Service team
- Agency Management: Lead and manage external social media agency setting clear KPIs managing budgets and ensuring integrated results.
- Performance Reporting: Track and report on PR and social media metrics (e.g. Share of Voice engagement referral traffic) to inform broader content strategy.
Required Skills and Qualifications
- Industry Expertise: Proven success in developing and executing integrated PR/Social strategies specifically within the B2B FinTech or Financial Services space.
- Executive Communication: Exceptional writing and presentation skills with demonstrated experience coaching and preparing senior leaders for external communications.
- Digital Fluency: Strong understanding of contemporary social media platforms content formats and the mechanics of LLMs/AI-driven content sourcing.
- Crisis Experience: Demonstrated ability to manage high-stakes communication and reputation risks in real-time.
- Relationship Management: Excellent skills in managing both external agencies/vendors and internal cross-functional stakeholders (Legal Product Creative).
- Proactive Ownership: Highly self-motivated proactive and capable of driving multiple high-priority initiatives simultaneously with meticulous attention to detail.
$108600 - $162800 a year
The annual base salary range provided for this position represents a broad range of salaries for this role across the country. The identified range is what Simply Business reasonably and in good faith expects to pay for this position. The actual salary offered within this range for this position will be determined by a number of factors including the geographic location of the successful candidate; the skills education training credentials and experience of the successful candidate relative to the requirements of the role; the market data for this position in the specific work location; and other conditions of employment. As part of our comprehensive compensation and benefits program employees may also be eligible for performance-based cash incentive awards.
Here are some of the great benefits and perks that come from being a Simply Business employee:
-Group plan for medical dental vision and prescription drug coverage
-Short term disability long term disability and life insurance coverage
-Participation in the Companys bonus program-Participation in 401(k) plan with a 5% employer match
-Commuter benefits to help cut down on parking and public transit costs
-25 days of vacation time plus 10 sick days and 10 company holidays
-A genuine investment in your learning and development-Regular team outings and volunteer opportunities
-An awesome office space
-A hybrid working model giving our employees great choice and flexibility to work in a way thats best for their particular job their teams and their lives.
Simply Business is an equal opportunity employer. Were committed to welcoming and helping employees grow within an inclusive & diverse culture. And that commitment starts with our interview process.
Once you apply your info will be reviewed by a team with a mix of levels and experiences. We pride ourselves on fostering a sense of community which is only made stronger by each individual at SB so youll have the opportunity to meet a variety of people throughout the process. Get excited!
Most of our first round interviews will take place over subsequent interviews there may be an opportunity/expectation to meet team members in person.
If it looks like you could be a good fit for the role well ask you to interview on Zoom first regardless youll need WiFi and a laptop or a 4G-enabled smartphone. If you dont have access to either of these or you need support with your application get in touch with us at emailprotected.
Please email us with any questions or if you want to pause your application for a bit well be happy to keep you updated on future opportunities like the one above. Want more info on working at Simply Business Check out our careers page: Experience:
Senior Manager
Key Skills
- Revenue Cycle Management
- Marketing
- Public Relations
- Algebra
- MailChimp
- Media Relations
- Social Listening
- Relationship Management
- Customer relationship management
- Medicare
- Public Speaking
- Writing Skills
About Company
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