Job Description
Job Title: Operations & Sales Support Co-ordinator
Location: Mt Edgecombe
Reports To: Operations Director
Job Purpose
Provide day-to-day support with production planning order processing admin and basic internal sales support. Ensure accurate data smooth communication and reliable customer updates.
Key Responsibilities
- Capture and update customer orders and quotes.
- Assist with daily and weekly production planning.
- Update schedules and changes in Pastel/ERP.
- Provide customers with order status and delivery updates.
- Prepare basic reports (open order book pipeline production plan).
- Maintain accurate documentation and support SHEQ admin.
- Communicate planning changes to Production Procurement and Dispatch.
Minimum Requirements
- Matric; admin or operations certificate/diploma beneficial.
- 24 years admin customer service or planning support experience in manufacturing.
- Strong Excel and data-capturing accuracy.
- Experience with Pastel/ERP beneficial.
- Good communication organisation and attention to detail.
KPIs
- Daily order capturing accuracy.
- Updated planning and order book reports.
- On-time customer communication.
- ERP/Pastel data accuracy.
Job DescriptionJob Title: Operations & Sales Support Co-ordinatorLocation: Mt EdgecombeReports To: Operations DirectorJob PurposeProvide day-to-day support with production planning order processing admin and basic internal sales support. Ensure accurate data smooth communication and reliable custome...
Job Description
Job Title: Operations & Sales Support Co-ordinator
Location: Mt Edgecombe
Reports To: Operations Director
Job Purpose
Provide day-to-day support with production planning order processing admin and basic internal sales support. Ensure accurate data smooth communication and reliable customer updates.
Key Responsibilities
- Capture and update customer orders and quotes.
- Assist with daily and weekly production planning.
- Update schedules and changes in Pastel/ERP.
- Provide customers with order status and delivery updates.
- Prepare basic reports (open order book pipeline production plan).
- Maintain accurate documentation and support SHEQ admin.
- Communicate planning changes to Production Procurement and Dispatch.
Minimum Requirements
- Matric; admin or operations certificate/diploma beneficial.
- 24 years admin customer service or planning support experience in manufacturing.
- Strong Excel and data-capturing accuracy.
- Experience with Pastel/ERP beneficial.
- Good communication organisation and attention to detail.
KPIs
- Daily order capturing accuracy.
- Updated planning and order book reports.
- On-time customer communication.
- ERP/Pastel data accuracy.
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