Cluster Assistant Loss Prevention Manager African Pride Melrose Arch, Autograph Collection and Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose Arch
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Job Location:
Johannesburg - South Africa
Monthly Salary:
Not Disclosed
Posted on:
13 hours ago
Vacancies:
1 Vacancy
Job Summary
POSITION SUMMARY
Assists in the management of the daily functions of the department to ensure protection of property assets employees guests and property. Maintains logs certifications and documents required by law and Standard Operating Procedures. Assists in the training of staff in established emergency procedures and implements accident and fire prevention procedures.
Conduct key control audit monitor electronic key boxes issue/receive master keys radios and beepers; ensure the safekeeping of these items. Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions and alarm systems. Respond to accidents contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents attacks or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Resolve safety hazard situations. Escort unwelcome persons from the property. Report to scenes of illegal activities. Call for assistance using proper code responses. Maintain confidentiality of all reports/documents; release information only to authorized individuals. Provide proper paperwork to employees requiring outside medical treatment. Type proofread and copy security reports. Assign and ensure work tasks are completed on time.
Follow all company policies and procedures; report accidents injuries and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure quality assurance expectations and addition some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g. small print). Visually inspect tools equipment or machines (e.g. to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g. run walk jog). Stand sit or walk for an extended period of time or for an entire work shift. Move lift carry push pull and place objects weighing less than or equal to 50 kilograms without assistance and objects weighing in excess of 50 kilograms with assistance. Grasp turn and manipulate objects of varying size and weight requiring fine motor skills and hand-eye coordination. Move through narrow confined or elevated spaces. Move over sloping uneven or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees including bending twisting pulling and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: Grade 12 Relevant Security and/or Surveillance Courses
Related Work Experience: Fire Life & Safety First Aid IODs Audits Incident Reporting Investigations & CCTV monitoring.
Supervisory Experience: At least 2 years experience
At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.
Preference will be given to South African nationals in line with government employment policies.
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Required Experience:
Manager
Key Skills
- Culinary Experience
- Food Handling
- Hospitality Management
- Hotel Experience
- Hospitality Experience
- Management Experience
- Military Experience
- Front Desk
- Guest Services
- Hotel Management
- Operations Management
- Leadership Experience
About Company
At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savou ... View more
