Service Manager

Lisbon - Portugal

Monthly Salary: Not Disclosed

Posted on: 22 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Title: Service Manager

Location: Lisbon Portugal

Work Regime: Full-time & Hybrid (2x office days)

Overview / Summary:

We are looking for a Service Manager to join our team for a project in Lisbon. This role involves managing technical operations and projects coordinating technical teams and ensuring service delivery in international projects.

Responsibilities and Tasks:

Status reporting and monitoring SLAs.
Client management meetings and first point of contact for issue triage.
Coordination of technical teams.
Management and coordination of tasks within the Competence Center.

Requirements

Mandatory Requirements:

5 years of experience in IT operations and/or technical project management.
Experience with multiple technology solutions (e.g. CRM Billing Order Management Middleware).
Jira and APM/log monitoring tools (Dynatrace AppDynamics Datadog NewRelic Elasticsearch Grafana/Kibana).
Cloud operations experience (Azure/AWS).
Java troubleshooting and database fundamentals.

Benefits

Important:

Our company does not sponsor work visas or work permits. All applicants must have the legal right to work in the country where the position is based.
Only candidates who meet the required qualifications and match the profile requested by our clients will be contacted.

#VisionaryFuture - Build the future join our living ecosystem!

Required Skills:

Requirements Mandatory Requirements: 5 years of experience in IT operations and/or technical project management. Experience with multiple technology solutions (e.g. CRM Billing Order Management Middleware). Jira and APM/log monitoring tools (Dynatrace AppDynamics Datadog NewRelic Elasticsearch Grafana/Kibana). Cloud operations experience (Azure/AWS). Java troubleshooting and database fundamentals.

Job Title: Service Manager Location: Lisbon PortugalWork Regime: Full-time & Hybrid (2x office days)Overview / Summary: We are looking for a Service Manager to join our team for a project in Lisbon. This role involves managing technical operations and projects coordinating technical teams and ensur...