Manager, Sales Training | Markham, Ontario, Canada

Markham - Canada

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

At Johnson & Johnsonwe believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented treated and curedwhere treatments are smarter and less invasive andsolutions are our expertise in Innovative Medicine and MedTech we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for more at

Job Function:

Sales Enablement

Job Sub Function:

Sales Training

Job Category:

Professional

All Job Posting Locations:

Markham Ontario Canada

Job Description:

About Vision

Fueled by innovation at the intersection of biology and technology were developing the next generation of smarter less invasive more personalized treatments.

Are you passionate about improving and expanding on the possibilities of vision treatments Ready to join a team thats reimagining how vision is improved Our Vision team solves the toughest health challenges. Help combine cutting-edge insights science technology and people to encourage eye care professionals and patients to proactively protect correct and enhance healthy sight for life. Our products and services address these needs from the pediatric to aging eye in a patients lifetime.

Your unique talents will help patients on their journey to wellness. Learn more at are searching for the best talent for a Manager Sales Training to join our J&J Vision team. This position is based in Markham Ontario Canada.

Purpose:

As a Sales Training Manager at J&J Surgical Vision you will play a pivotal role in building the commercial capabilities of our field sales organization. You will be responsible for designing delivering and optimizing education programs that upskill the JJSV teams and elevate the sales force to best-in-class standards. This role supports one JJSV Canada and collaborates cross-functionally in the NA and Canadian team to ensure alignment with strategic priorities and business outcomes. You will report to the Senior Manager of Sales Training to plan Canadas training strategy and build/conduct learning in live virtual and self-guided programs aligned to adult learning principals.

You will be responsible for:

Capability Development
- Design and implement commercial education strategies tailored to the needs of JJSV Canada.
- Develop and deliver training programs focused on sales process and excellence product knowledge customer engagement and strategic selling. Coach and provide feedback on a regular basis to sales training learners. Utilize metrics and observations to make recommendations on next step learning.
- Partner with Sales Leadership to identify knowledge and skill gaps and create targeted learning interventions.
- Ensure that all learning content is currentcopy approvedrelevant to the business planand compliant with all government and legal requirementsby working with content development leads and vendors.

Program Management
- Lead the development and execution of a re-imagined onboarding program continuous learning and advanced capability programs.
- Facilitate learningofanatomy procedures complex clinical concepts products competitivetechnologiesand business practices related tothecommercial sales rolesfor the cataract business(IOLs OVDs Capital Equipment).
- Connect with global colleagues to implement best practices and leverage learning tools and assets developed in other jurisdictions.
- Manage learning platforms tools and resources to ensure accessibility and effectiveness.
- Monitor and evaluate program impact through KPIs and feedback loops.

Stakeholder Collaboration
- Integrate into the business units to understand the strategic priorities of the platforms.
- Work closely with Sales Marketing Professional Education and other internal teams to ensure content relevance and alignment.
- Serve as a trusted advisor to Sales Leaders and field teams providing insights and recommendations for performance improvement.

Innovation & Best Practices
- Stay current with industry trends adult learning principles and digital learning technologies.
- Develop strong global partnerships to remain current on Commercial Education strategies worldwide.
- Conduct in-person and virtual training sessions ensuring clarity engagement (and adherence to regulations company policies and industry standards) in formats that resonate with the learner.
- Champion a culture of continuous improvement and innovation in commercial education.

Qualifications:

Experience & Education:

Bachelors degree in business Education Life Sciences or related field is required; Masters degree is an asset.
Minimum of 5 years experience in sales commercial training professional education or capability development within MedTech Pharma or Healthcare is required.
Minimum of 3 years ophthalmic experience is preferred.
Selling/customer skills are preferred.
Current or previous project management experience is preferred.
Current or previous experience with adult learning concepts/theory is preferred.

Knowledge Skills and Abilities:

Proven track record in designing and delivering impactful learning programs.
Strong understanding of sales processes customer engagement strategies and business acumen.
Excellent communication facilitation and project management skills.
Ability to work independently and collaboratively in a fast-paced environment.
10-20% business travel may be required willingness to travel within Canada and US.
Bilingual (English/French) is an asset.

Accessibility for Ontarians with Disabilities Act

As guided by Our Credo Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson we respect the diversity and dignity of our employees and recognize their merit.

#LI-JS3

#LI-hybrid

Required Skills:

Preferred Skills:

Analytics Insights Coaching Consulting Global Market Learning & Development Trends Learning Materials Development Organizational Knowledge Process Improvements Sales Enablement Sales Support Sales Training Strategic Sales Planning Technical Credibility Training Needs Analysis (TNA)

Required Experience:

Manager