German-speaking B2B Customer Success Specialist to Bulgaria

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profile Job Location:

Sofia - Bulgaria

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Job Description

Work from the comfort of your home in Bulgaria as a German-speaking B2B Customer Success Specialist. Join a global team where you will build strong client relationships and support their success with leading digital hiring solutions.

Become part of a high-performing customer success team driving value for enterprise clients through product expertise and proactive engagement. This role offers hybrid flexibility career development opportunities and a supportive international environment.

About the company

This global technology and services leader helps top brands grow through digital solutions and customer experience innovation specializing in digital content performance analytics and customer support across 70 countries. With advanced tools training and career opportunities it fosters innovation and inclusivity to create transformative business experiences.

What will you do

Provide quality assurance by ensuring all client product integrations are completed
Drive implementation setup progress for net-new Hiring Enterprise Program customers
Ensure customer success through strong adoption usage and engagement
Maintain deep understanding of product features to guide customers on best practices
Track customer lifecycle milestones such as onboarding and activation goals
Record customer activity in a timely manner in the CRM system

Candidate profile

Fluency in German and English
Experience analyzing data trends and client information to identify growth opportunities
Expert knowledge of MS Office (Outlook Word PowerPoint Excel)
Strong communication collaboration organizational and project management skills
Ability to work confidently with clients and internal teams
Strong time management and ability to work independently within deadlines
Experience working with queues/cases/tickets in CRM platforms
Ability to build trust quickly and develop strong relationships

Employer offers

Competitive salary and quarterly performance bonuses
Hybrid work option
Health and dental care plan fully covered
Life insurance and support for major life events
Voluntary Multisport card
Great opportunities for career growth and development

Multilingual Jobs Worldwide

Multilingual Jobs Worldwide is a leading recruitment company focusing on connecting multilingual talent with exciting career opportunities worldwide. With a network of 400 partners in over 40 countries we have successfully helped more than 6500 candidates secure their dream jobs.


Required Experience:

IC

Job DescriptionWork from the comfort of your home in Bulgaria as a German-speaking B2B Customer Success Specialist. Join a global team where you will build strong client relationships and support their success with leading digital hiring solutions.Become part of a high-performing customer success te...
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About Company

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Professional Nordic recruitment specialists focused on connecting candidates from Sweden, Finland, Norway, and Denmark with businesses from all over the world.

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