Technology Service Manager (Print Plant)

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profile Job Location:

White Oak, OH - USA

profile Monthly Salary: $ 115000 - 145000
Posted on: Yesterday
Vacancies: 1 Vacancy

Job Summary

Job Description:

About the Team:

This team is part of the Print Operations Business Group.

About the Role

The Senior IT person will report to the Production Manager on Information Technology maintenance and support issues within a Dow Jones printing plant and be based in White Oak Maryland.

You will direct the daily maintenance and support functions with respect to meeting the pressroom mailroom building and IT infrastructure requirements necessary to meet customer expectations for reproduction quality content freshness and productivity while managing materials consumption cost-effectively. You will employ best performance practices continuous improvement processes/procedures staff schedules and effective staff development to achieve results in the information technology and mechanical operations maintenance and support areas.

You Will:

  • Implement the corporate technology direction including desktop server telephony network architectures and messaging.
  • Communicate effectively with all to ensure that maintenance programs underway at the plant are effective carried out to achieve the highest level of quality available with todays manufacturing equipment and are prioritized to address production quality requirements.
  • Direct technology services and machinist staff in a coordinated effort to assist the press room/mail room managers to continuously improve upon the Production Quality Score which integrates key performance measures such as reproduction quality content freshness productivity and cost-effective materials consumption.
  • Assist in the development of budget criteria for the department as directed by the production manager.
  • Where applicable direct the staff associated with building operations through the appropriate manager to maintain building assets in a manner that maintains shareholder value and allows effective operation of building systems.
  • Work through direct reports; department supervisors and foreman to direct activities of the maintenance staff to ensure that equipment is maintained in operating condition through preventive maintenance programs and accurate useful and timely maintenance records.
  • Develop and maintain open communication with employees while clearly emphasizing the goals and objectives of the department.
  • Actively administer where applicable local labor agreements and company management guidelines/policies in coordination with the production manager.
  • Provide ongoing training and development on all job functions within the technology services machinist or machinist/building department.
  • With the production managers oversight develop and deliver written performance reviews (unless a union contract provides another mechanism or specifically prohibits them) and development plans to the technology services machinist/machinist building staff annually.
  • Maintain accurate and timely written records of employee performance and disciplinary issues.
  • Make salary recommendations where applicable for the production managers approval.
  • Hire train developing and maintaining a diverse highly-skilled staff.
  • Assist the production manager in implementing policies/practices that insure compliance with local state and federal laws and company policy regarding equal employment opportunity affirmative action regulatory agency safety and environmental requirements.

You Have:

  • 3-5 years of technical and some management experience. Working knowledge of Project and Process management methodologies.
  • Ability to communicate effectively both written and oral.
  • Priority and Time management skills.

Our Benefits

  • Comprehensive Healthcare Plans
  • Paid Time Off
  • Retirement Plans
  • Comprehensive Medical Dental and Vision Insurance Plans
  • Education Benefits
  • Paid Maternity and Paternity Leave
  • Family Care Benefits
  • Commuter Transit Program
  • Subscription Discounts
  • Employee Referral Program

#LI-Onsite

Reasonable accommodation: Dow Jones Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity or expression pregnancy age national origin disability status genetic information protected veteran status or any other characteristic protected by law. EEO/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities in our job application and/or interview process. If you need assistance or accommodation in completing your application due to a disability email us at Please put Reasonable Accommodation in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.

Business Area:

Dow Jones - Print Operations

Job Category:

IT Architecture & System Design

Union Status:

Non-Union role

Pay Range: $115000 - $145000

We recognize that attracting the best talent is key to our strategy and success as a company. As a result we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates. The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect and we tailor our offers within the range based on the selected candidates experience industry knowledge location technical and communication skills and other factors that may prove relevant during the interview process.

Pay-for-performance is a key element in our strategy to attract engage and motivate talented people to do their best work. Similarly to salary for bonus eligible roles targets are set based on a variety of factors including competitive market practice.

For benefits eligible roles in addition to cash compensation the company provides a comprehensive and highly competitive benefits package with a variety of physical health retirement and savings caregiving emotional wellbeing transportation and other benefits including elective benefits employees may select to best fit the needs and personal situations of our diverse workforce..

Required Experience:

Manager

Job Description:About the Team:This team is part of the Print Operations Business Group.About the RoleThe Senior IT person will report to the Production Manager on Information Technology maintenance and support issues within a Dow Jones printing plant and be based in White Oak Maryland.You will dire...
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Key Skills

  • Lean Manufacturing
  • Six Sigma
  • Expense Management
  • Continuous Improvement
  • Lean Six Sigma
  • Management Experience
  • Food Processing
  • Operations Management
  • Production Management
  • Budgeting
  • Plant Management
  • Manufacturing

About Company

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Dow Jones is the definitive source of premium business news, data and intelligence that moves markets and minds. Dow Jones helps you cut through the noise and act with clarity. Whether you're navigating risk, seizing market opportunity, or staying ahead of global events, Dow Jones giv ... View more

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