Business Development Executive Design Centre
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Job Location:
Monthly Salary:
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Job Summary
KEY PURPOSE OF THE JOB (POSITION SUMMARY)
KEY RESULT AREAS
- To ensure smooth functioning of the showroom.
- To attend walk-in customers and providing them exceptional customer service.
- To provide technical support to customers and resolve their queries.
- To ensure achievement of sales target (Only related to Showroom)
- To suggest dealers and channel partners to clients
KEY FUNCTIONS & RESPONSIBILITIES
Please list your primary tasks & responsibilities that are specific to your position. Indicate an estimate of percent of work time spent on each - over the span of the year (it should not exceed 100%)
STRATEGIC
- To ensure smooth functioning of the showroom.
- To attend walk-in customers and providing them exceptional customer service.
- To provide technical support to customers and resolve their queries.
- To ensure achievement of sales target (Only related to Showroom)
- To suggest dealers and channel partners to clients
OPERATIONAL
- Responsible for smooth functioning of the showroom.
- Responsible for generation of Sales through Walk-in Clients.
- To discuss the details features general product information with the customers and potential buyers.
- To attend walk-in customers and providing them exceptional customer service.
- To make quotations for architects and end customers as per their requirements.
- To provide technical support to customers and resolve their queries.
- To maintain and develop customer relationship being the Single Point of contact.
- Responsible for achievement of sales target (Only related to Showroom)
OTHER INPUTS/REPORTS:
- To maintain Daily sales conversion report
- To submit Walk-in and Sales reports on Weekly/Monthly basis to the Reporting Manager
- To ensure daily updating of report file with respect to Walk-in customers B2B Architect and designers
OPERATIONAL Cont..
DEVELOPMENTAL
OPERATING NETWORK
INTERNAL RELATIONSHIPS
| . | DEPARTMENT | PURPOSE OF THE INTERACTION |
| Sales Team | For closure of Sales | |
| Order Processing Department | Stock availability of Products | |
| Product Management | For details about New Product launch German Articles replacement for discontinued products special/specific requirements from clients | |
| Projects and Hospitality | To update them about leads generated at the Design Centre and closing the same | |
| Marketing | Regarding requirements for events | |
| OEM | To aide them with the technical details about the products and to handle their clients | |
| Customer Care | To ensure after sales service and technical help for clients |
EXTERNAL RELATIONSHIPS
| . | ENTITY | PURPOSE OF THE INTERACTION |
| 1 | Customers | For sales / Business related enquiries Quotations and technical support |
| 2 | Architects/ Interior Designer/ Contractors | For Business generation and cater to specific requirements |
| 3 | Dealers/ Channel Partners | Regarding status of Sales closure |
| 4 | OEM | Regarding status of Sales closure |
ROLE REQUIREMENT
| 1 | ESSENTIAL QUALIFICATION | Graduate |
| 2 | PREFERRED QUALIFICATION | B. Arch |
| 3 | CERTIFICATIONS ( IF ANY) | NA |
| 4 | EXPERIENCE | NA |
| 5 | AGE | >25 years |
| 6 | ADDITIONAL SKILLS: | Effective Communication Skills Flexibility Attention to detail Ability to act promptly & Result Oriented Knowledge of designing |
COMPETENCIES
Execution Excellence
Quality Consciousness
Interpersonal Skills
Drive
Putting Customer First
Analytical Ability
Future Readiness
Team Spirit
Openness and Inclusion
Key Skills
- Business Development
- Sales Experience
- B2B Sales
- Marketing
- Cold Calling
- Sales Pipeline
- Salesforce
- Inside Sales
- Customer relationship management
- CRM Software
- negotiation
- Lead Generation
