Project Manager – Digital Switchover Programme

Moat Homes

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profile Job Location:

Dartford - UK

profile Monthly Salary: Not Disclosed
Posted on: 20 hours ago
Vacancies: 1 Vacancy

Job Summary

Project Manager Digital Switchover Programme

Project Manager Digital Switchover Programme

Location:Flexible (home-based with travel to Dartford office& sites asrequired)
Contract Type:12-monthfixed termcontract(Hoursnegotiable)
Salary:Flexible depending on experience
Closing Date:Monday15thDecember9am

Whatwerelooking for

Wereseeking an experienced Project Manager to lead Moats Digital Switchover Programmeensuring a smooth transition from analogue to digital services across our housing portfolio. This nationwide change known as the PSTN (Public Switched Telephone Network) switch-off affects all UK households businesses and public services. We must upgrade our telecare and other connected services to digital networks ahead of the official switch-off deadlineto ensure service continuity and enhance safety reliability and future-readiness.

This is a pivotal role in Moats transformation journey working closely with the Head of Delivery & Change& our Director of Data & Technologyto deliver a high-impact programme that directly affects customers and operational teams.

You will be joining the programme at a key point our solutions have beenidentifiedmultiplesuppliershave beenonboardedand we are now entering the crucial phase of delivery. As we progress through our schemes testing solutions & communicating with customersunderpinning this complex programme with a well-controlled plan will be essential to our success.

For moreinformationpleasetake a lookat the job description:

Key Responsibilities

  • Lead the planning execution and delivery of the Digital Switchover Programme across Moats housing portfolio.
  • Coordinate with internal teams external suppliers and stakeholders to ensuretimelyupgrades of telecare and other connected services.
  • Manage risks dependencies and budgets associated with theprogramme.
  • Ensure compliance with regulatory requirements and industry standards.
  • Communicate progress andimpactclearly to senior leadership and operational teams.
  • Champion customer-focused delivery ensuring minimal disruption and clear communication to residents.

About You

  • Proven experience in managing complex multi-stakeholder projectsideally within housing infrastructure or digital transformation.
  • Strong commercialacumen with proven experience managing complex multi-supplier relationships.
  • Strong understanding of the PSTN switch-off and its implications for housing and telecare servicesis beneficial
  • Excellent communication stakeholder engagement and problem-solving skills.
  • Comfortable working in a fast-paced change-oriented environment.
  • Project managementqualification(e.g. PRINCE2 Agile PMP)isdesirable.

Working at Moat

We support agile working and provide all necessary IT equipment to enable flexible working between home and our Dartford part of acollaborative;forward-thinking team committed to delivering meaningful change for our customers.

To apply:

Complete our application form in full via ourcareerswebsite. As we use anonymous recruitment and do not accept CVsitsreally importantthat you provide as much detail as possible in your to understand your interest in the role and how you meet the requirements so make full use of the spaces provided to tell us about your experience skills and what makes you a great fit for our team.

Who are we

We provide homes across London SussexKentand Essex. Our financial strength puts us ina good positionto rise to challenges andplan for the purpose is to open doors to better lives for our customers. We thrive to be customerpioneers;providinga greatcustomer experience.

Wereproud to have beenrecognisedas one ofThe Sunday Times Best Places to Work 2025 based on feedback from our colleagues.

Why join us

Come and make a difference grow your career join a greatteamand take on new challenges.

In returnyoullreceive:

Excellent benefits. For more info check out our employee benefits video here:Our employee benefits: what we can offer you ()

Want to know more about Moat

Check out our social media feeds!

Instagram: @moathomes

Facebook: Moat Homes

If this sounds like the role for you apply by9am on Monday 15thDecember 2025and be part of something bigger!

We encourage you to apply early as we may close the advert before this date if wereceivegood lookingforward to reading your application!

If you require anyadditionaladjustments to the recruitment process please


Required Experience:

IC

Project Manager Digital Switchover ProgrammeProject Manager Digital Switchover ProgrammeLocation:Flexible (home-based with travel to Dartford office& sites asrequired)Contract Type:12-monthfixed termcontract(Hoursnegotiable)Salary:Flexible depending on experienceClosing Date:Monday15thDecember9amW...
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Key Skills

  • Project Management Methodology
  • Digital Marketing
  • Content Management Systems
  • Trello
  • Basecamp
  • Smartsheet
  • Drupal
  • Jira
  • Project Management
  • Project Management Software
  • Microsoft Project
  • Wordpress

About Company

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Moat is a housing association employing over 350 people and providing affordable homes in thriving communities for people in the South East of England.

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