Being part of our Operations team you will work with focus on these topics:
- Talk by phone and e-mail with the network of car partners advise them for submission a
claim and regarding the transport status;
- Monitor inbound and outbound calls and emails responses to assess associates
demeanor accuracy customer service performance and conformity to company policies
and procedures;
- Ensure that car partners are kept constantly informed of the status of their complaints and
transport;
- Ensure customer satisfaction by taking their requests into consideration;
- Provide innovative solutions for problem-solving upon reviewing data;
- Ensure that all procedures are up to legal standards and regulations;
Qualifications :
- Fluency in both Greek and English
- Strong organizational skills and attention to detail
- Excellent communication and interpersonal abilities
- Ability to work well in a team environment
- Proficiency in Microsoft Office suite
Additional Information :
Benefits:
- Opportunity to work in a multicultural and diverse team
- Gain valuable experience in operations and logistics
- Room for growth and advancement within the company
- Competitive salary and benefits package
- Training and development opportunities
Remote Work :
Yes
Employment Type :
Full-time
Being part of our Operations team you will work with focus on these topics:- Talk by phone and e-mail with the network of car partners advise them for submission aclaim and regarding the transport status;- Monitor inbound and outbound calls and emails responses to assess associatesdemeanor accuracy ...
Being part of our Operations team you will work with focus on these topics:
- Talk by phone and e-mail with the network of car partners advise them for submission a
claim and regarding the transport status;
- Monitor inbound and outbound calls and emails responses to assess associates
demeanor accuracy customer service performance and conformity to company policies
and procedures;
- Ensure that car partners are kept constantly informed of the status of their complaints and
transport;
- Ensure customer satisfaction by taking their requests into consideration;
- Provide innovative solutions for problem-solving upon reviewing data;
- Ensure that all procedures are up to legal standards and regulations;
Qualifications :
- Fluency in both Greek and English
- Strong organizational skills and attention to detail
- Excellent communication and interpersonal abilities
- Ability to work well in a team environment
- Proficiency in Microsoft Office suite
Additional Information :
Benefits:
- Opportunity to work in a multicultural and diverse team
- Gain valuable experience in operations and logistics
- Room for growth and advancement within the company
- Competitive salary and benefits package
- Training and development opportunities
Remote Work :
Yes
Employment Type :
Full-time
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