Coordinator Replacement (mfd) Dutch Speaker

SIXT

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profile Job Location:

Lisbon - Portugal

profile Monthly Salary: Not Disclosed
Posted on: 11 hours ago
Vacancies: 1 Vacancy

Department:

Customer Service

Job Summary

We are looking for a dynamic and solution-oriented Coordinator Replacement (m/f/d) to support our corporate assistance this role you will take ownership of coordinating replacement services ensuring smooth processes and delivering excellent customer support. You will work cross-functionally with internal teams and collaborate closely with external partners to guarantee efficient and high-quality service for our clients. If you are committed to delivering outstanding customer experiences and enjoy tackling challenges with a proactive mindset join our team!

YOUR ROLE AT SIXT

  • You handle client requests via phone and email in a timely service-oriented and professional manner

  • You assess customer needs and provide appropriate solutions including proposing alternative options when required

  • You ensure a high standard of service with a strong focus on customer satisfaction

  • You listen actively to identify and fully understand client needs

  • You provide prompt clear and commercially minded responses

  • You read and understand invoices and carry out basic accounting tasks

YOUR SKILLS MATTER

  • Background You bring excellent verbal and written communication skills and a strong customer service mindset with a proactive approach to problem-solving

  • Analytical Skills You have good analytical abilities common sense and strong responsiveness

  • Organizational Skills You can multitask effectively while maintaining high attention to detail

  • Technical Skills Knowledge of the automotive industry is a plus though strong interpersonal skills are essential

  • Decision-Making Skills You demonstrate sound judgment and problem-solving abilities in dynamic situations

  • Language Skills You have fluent English skills; proficiency in French is a strong advantage

WHAT WE OFFER

  • Generous Time Off Enjoy 28 days of vacation an additional day off for your birthday and 1 volunteer day per year
  • Work-Life Balance Benefit from a hybrid working model with no dress code
  • Permanent Contract & Competitive Compensation Our employment contract is permanent from the start. Enjoy above-average compensation with performance-related bonuses
  • Great Employee Benefits Access discounts on SIXT rent share ride and SIXT along with partner discounts
  • Training & Development Participate in training programs designed for your personal growth and development
  • Health & Well-being Private health insurance to support your well-being plus the Coverflex advantage system

Additional Information :

About us:

We are a globally leading mobility service provider with a revenue of 4.00 billion and around 9000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental) SIXT share (car sharing) SIXT ride (taxi ride and chauffeur services) and SIXT (car subscription) giving our customers access to our fleet of 350000 vehicles the services of 4000 cooperation partners and around 5 million drivers worldwide. Together with our franchise partners we are present in more than 110 countries at 2000 rental stations. At SIXT top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!


Remote Work :

No


Employment Type :

Full-time

We are looking for a dynamic and solution-oriented Coordinator Replacement (m/f/d) to support our corporate assistance this role you will take ownership of coordinating replacement services ensuring smooth processes and delivering excellent customer support. You will work cross-functionally with in...
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Key Skills

  • Anti Money Laundering
  • Accounts Handling
  • Account Development
  • Account Management
  • Customer Support
  • Corporate Marketing

About Company

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SIXT is a leading international provider of high-quality mobility services. With almost 9,000 employees worldwide in 2023 and our products SIXT rent, SIXT share, SIXT ride and SIXT+ we offer a uniquely integrated mobility service across the fields of car rental, car sharing, ride hail ... View more

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