Site Reliability Engineer
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Job Location:
Monthly Salary:
Posted on:
9 hours ago
Vacancies:
1 Vacancy
Job Summary
Major Responsibilities
The Product Reliability Engineering (PRE) group prides itself in keeping the applications and systems of Visa up and running to cater to the 24*7 needs of the business.
We are seeking an experienced IT professional to join us as a Site Reliability Engineer working in the Product Reliability Engineering function who will:
Perform day-to-day site reliability engineering functions including Maintenance incident resolution change deployments for all DPS Debit DPS Prepaid VTC IPDP applications products and services.
Perform ongoing/Proactive analysis of various API and UI based applications to detect potential problems and actively engage & facilitate the discussion to find the best possible solution.
Work under direct supervision to ensure on-time delivery of projects and production support plans for upgrades enhancements and deployments.
Work closely with service partners such as product development engineering teams to seamlessly implement innovative solutions to improve the reliability scalability and efficiency.
Assist in automating the routine tasks and processes to improve overall efficiency and reduce human errors.
Actively participate in troubleshooting activities and SWAT calls and drive investigation towards swift resolution.
Build comprehensive and robust documentation repositories that can facilitate knowledge transfer among DPS PRE and DPS Global Operations peers.
Assist the team with implementing GenAI and machine learning trends to continuously optimize the application reliability and efficiency.
Work with observability team to design and implement the modern Visa observability solutions such as Anomaly detection operations intelligent platform (OIP) Fault Isolation tool (FIT) across all DPS products.
Participate in on-call roster to support business including off-hours.
Self-motivated and have excellent interpersonal and communication skills.
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
Qualifications :
Basic Qualifications
Bachelors degree OR 3 years of relevant work experience
Preferred Qualifications
Bachelors degree in computer science or related field.
12 years of work experience with Production Application Support
Technical Skills :
Must have :
Java/.NET-based API and UI applications scripting (Python PowerShell Bash) and databases (MSSQL MongoDB). Knowledge of networking operating systems.
AI based Skills
Good to have :
Middleware (Kafka Hazelcast) big data (Hadoop) and Kubernetes.
Soft Skills:
Effective communication adaptability in a 24/7 environment proactive problem-solving and a commitment to continuous improvement and emerging technologies like GenAI.
12 years of experience supporting Java framework-based API and UI applications plus the scripting skills in Python PowerShell or Bash.
Working knowledge of Database Management Systems such as MSSQL and MongoDB.
Strong understanding of networking concepts protocols and architecture.
Strong understanding of Operating Systems Data Structures and Algorithms Cloud computing.
Basic understanding of middleware components (Kafka Hazelcast) big data frameworks such as Hadoop along with container orchestration systems like Kubernetes.
Basic understanding of AI frameworks and libraries.
Effective communicator with technical and non-technical teams including Account Management Client Services and support groups.
Prior experience working in shift model in 24*7 environments is a plus.
Prior experience working in shift model in 24*7 environments is a plus.
Additional Information :
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Kubernetes
- FMEA
- Continuous Improvement
- Elasticsearch
- Go
- Root cause Analysis
- Maximo
- CMMS
- Maintenance
- Mechanical Engineering
- Manufacturing
- Troubleshooting
About Company
Visa (NYSE: V) is a world leader in digital payments, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories. Our purpose is to uplift everyone, everywhere by being the best way to pay and b ... View more
