Control-M System Administrator

Position Description:

DESCRIPTION DE POSTE
Résumé du poste :
Ce rôle couvre lensemble des activités liées à ladministration de Control-M et fournit un soutien technique aux membres de léquipe. Le poste consiste à gérer les incidents escaladés effectuer des analyses des causes profondes (root cause analysis) et répondre à la fois aux besoins réactifs provenant des rapports dincidents (IR) et aux besoins proactifs liés aux exigences métier.
Responsabilités principales
-Configurer implémenter et supporter des chaînes de traitements (batch streams) Control-M complexes
-Moderniser linfrastructure Control-M via des intégrations et lAutomation API
-Comprendre les besoins métier et concevoir des solutions adaptées
-Tester les modifications apportées à lenvironnement Control-M
-Garantir le respect des standards de qualité lors des mises en production
-Gérer les incidents et les escalader à la Direction ou à des tiers si nécessaire
-Effectuer des analyses des causes profondes pour les incidents P1 à P4 et/ou de manière proactive selon les besoins métier
-Collaborer avec les équipes internes ou des tiers pour la mise en œuvre des changements
-Respecter les politiques et procédures applicables à la gestion des incidents problèmes et changements
-Veiller au respect des niveaux de service (SLA) et de la qualité attendue
Formation :
-Baccalauréat ou diplôme de cycles supérieurs en informatique technologies de linformation ou expérience équivalente.

Your future duties and responsibilities:

Expérience minimale :
-5 ans dexpérience pertinente.
Compétences techniques
-Bonne connaissance de larchitecture Control-M
-Expérience pratique des versions Control-M v9.20 et v9.21 : installation configuration et procédures de reprise après sinistre (DRP)
-Expérience sur plusieurs versions de Control-M
-Participation à des projets de migration Control-M
-Connaissances de base des systèmes Linux
Maîtrise approfondie des sujets suivants :
-Installation et configuration de Control-M Agent / Advanced File Transfer (AFT) / Managed File Transfer (MFT)
-Windows Server 2016/2019/2022
-UNIX / Linux versions actuelles
-Control-M Automation API
-Paramètres des Agents Control-M
-Control-M Configuration Manager
-Création et mise à jour de calendriers
-Création et mise à jour de dossiers (folders)
-Création et mise à jour de jobs
-Ordonnancement des jobs
-Conditions des jobs
-Ressources quantitatives
-Composants de profils AFT
-Jobs AFT
-Sécurité Control-M
-Job Loader
-Concept User Daily
-Forecast Server
-Import/export de dossiers entre environnements
-Commandes de recherche et de mise à jour des dossiers
-Expérience de travail avec le support BMC sur des incidents de niveau 4
Excellentes compétences en analyse et en résolution de problèmes
-Connaissance dITIL et de lintégration entre Incident Problem & Change Management
-Connaissance dautres solutions de transfert de fichiers (préféré) :
-CFT
-Connect:Direct
-MQ Series
-Secure Transport

Job Summary:
This role supports all aspects of Control-M administration and provides technical guidance to team members. The position is responsible for handling escalated incidents performing root cause analysis and addressing both reactive issues from Incident Reports (IRs) and proactive business needs.
Key Responsibilities
-Configure implement and support complex Control-M batch streams
-Modernize Control-M infrastructure with integrations and Automation API
-Understand business requirements and design solutions accordingly
-Test changes to the Control-M environment
-Ensure quality standards in releases
-Manage incidents and escalate to Management or 3rd parties as necessary
-Perform root cause analysis for P1P4 incidents and proactively based on business needs
-Collaborate with internal teams or 3rd parties to implement changes
-Follow required policies and procedures for incident problem and change management
-Ensure service performance expectations meet service levels and quality standards
Education:
-Bachelors or postgraduate degree in Computer Science Information Technology or equivalent experience.

Required qualifications to be successful in this role:

Minimum experience:
-5 years of relevant experience.
Technical Skills
-Strong knowledge of Control-M architecture
-Hands-on experience with Control-M v9.20 and v9.21 installation configuration and disaster recovery
-Experience across multiple Control-M releases
-Experience with Control-M migrations
-Familiarity with Linux OS fundamentals
-Thorough understanding of the following Control-M topics:
-Control-M Agent / Advanced File Transfer (AFT) / Managed File Transfer (MFT) installation & configuration
-Windows Server 2016/2019/2022
-UNIX/Linux (current releases)
-Control-M Automation API
-Control-M Agent parameters
-Control-M Configuration Manager
-Calendar creation and updates
-Folder creation and updates
-Job creation and updates
-Job ordering
-Job conditions
-Quantitative resources
-AFT profile components
-AFT jobs
-Control-M security
-Job Loader
-User Daily concept
-Forecast Server
-Import/export of folders between environments
-Find and update commands on folders
-Experience working with BMC Support on Level 4 issues

-Strong troubleshooting and analytical skills
-Knowledge of ITIL and IPC (Incident Problem & Change) processes
-Knowledge of other file transfer tools (preferred):
-CFT
-Connect:Direct
-MQ Series
-Secure Transport

La maîtrise de langlais à loral comme à lécrit est indispensable car le/la titulaire du poste sera amené(e) à collaborer régulièrement avec des collègues et partenaires aux États- Unis.

#LI-AM1

Skills:

• English
• French
• BMC Control-M
• Linux
• Solution Analysis
• Unix

What you can expect from us:

Together as owners lets turn meaningful insights into action.

Life at CGI is rooted in ownership teamwork respect and belonging. Here youll reach your full potential because

You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction.

Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas embrace new opportunities and benefit from expansive industry and technology expertise.

Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer being able to perform your best during the recruitment process is important to us. If you require an accommodation please inform your recruiter.

To learn more about accessibility at CGI contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.

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