Retail Experience Curator Supervisor Waldorf Astoria Washington DC

EOE/AA/Disabled/Veterans

Forge your legacy by joining the historic Waldorf Astoria hotel located at the epicenter of D.C. on Pennsylvania Avenue as a Retail Experience Curator Supervisor partnered with the Front Office!

The iconic Old Post Office has been reimagined as Waldorf Astoria Washington DC reclaiming its position as one of Washington D.C.s preeminent addresses where all are welcome. With 263 rooms 38000 square feet of event space and 2 restaurants plus 3 bars this is the new home for Washington D.C.s most consequential events groundbreaking meetings and unforgettable experiences.

Want to learn more Hotel Website Facebook Instagram

Classification:Full-Time

Shift: Various must be available to weekdays weekends and holidays.

Pay Rate:The pay rate for this role is $33 per hour and is based on applicable and specialized experience and location.

What will I be doing

As a Retail Experience Curator Supervisor you would be responsible for assisting guests and selling merchandise in a timely friendly and efficient manner in the hotels continuing effort to deliver outstanding guest service and financial profitability. Specifically you would be responsible for performing the following tasks to the highest standards:

• Greet and acknowledge guests upon arrival in the shop
• Demonstrate knowledge of merchandise styling and pricing
• Accurately total process and collect payments from guests to include but not limited to using the point-of-sale system handling money processing credit and debit cards making change and processing gift certificates and cards
• Wrap merchandise and pack orders for shipping
• Assist in conducting inventory and ensure adequate merchandise supply levels
• Respond to guest inquiries and requests in a timely friendly and efficient manner

What are we looking for

Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:

• Hospitality - Were passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing all the time.
• Leadership - Were leaders in our industry and in our communities.
• Teamwork - Were team players in everything we do.
• Ownership - Were the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton

Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

The Benefits Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment thanks to innovative programs and benefits such as:

• Access to pay when you need it through DailyPay

• Medical Insurance Coverage for you and your family

• Mental health resources including Employee Assistance Program

• Best-in-Class Paid Time Off (PTO)

• Go Hilton travel program: 100 nights of discounted travel

• Parental leave to support new parents

• Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education including: college degrees and professional certifications*

• 401K plan and company match to help save for your retirement

• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount

• Career growth and development

• Team Member Resource Groups

• Recognition and rewards programs

*Available benefits may vary depending upon property-specific terms and conditions of employment.

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