Sales Operations Manager India
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Position Summary:
The Operations Manager will lead and oversee the India Operations function ensuring seamless execution of processes cross-functional collaboration and continuous improvement to support business growth. This role requires strong leadership strategic thinking and a deep understanding of sales operations to drive efficiency effectiveness and excellence across all operational activities.
Position Responsibilities:
Sales Support & Collaboration
Partner closely with the Country Head Product Managers and Sales Leaders to support and exceed sales targets.
Collaborate cross-functionally with Sales Marketing Finance Regulatory Affairs and Service teams to enable strategic execution.
Act as the subject matter expert (SME) for sales processes (direct and indirect) driving operational excellence from lead to order.
Support tender and GeM-related processes in collaboration with business teams.
Work collaboratively with operations teams globally to align operational goals and enhance overall sales effectiveness
Strategic Planning & Analytics
Lead the monthly forecasting estimating and business planning processes aligning projections with revenue and volume goals.
Provide strategic data analysis to Country Head and Cluster Business Managers to support quality decision-making and identify growth opportunities risks and trends.
Ensure accurate reporting of performance metrics and deliver insightful dashboards to senior leadership and stakeholders.
Channel Management
Facilitate the Channel recruitment and termination processes in accordance with corporate guidelines
Oversee the Contracts renewal process of Channel and OEM to ensure timely compliance.
Administering the Quarterly Business Reviews (QBRs) and Partnership Plans process for Channel Partners.
Manage communication rollouts to Channel Partners as needed
Collaborate with the business for Channel product pricing updation and roll out to Channel Partners.
Team Lead
Provide leadership and direction to the operations team to ensure alignment with organizational goals and objectives
Process Optimization & Systems Integration
Engage with global systems teams Business team and Shared Service Centers to ensure seamless sales process execution.
Drive continuous improvement initiatives using Lean Six Sigma or Kaizen or other relevant methodologies to enhance operational processes
Align and develop Standard Operating Procedures (SOPs) to eliminate redundancies and streamline operations.
Compensation Plan Administration
Collaborate with the Regional Compensation Manager to design and finalize annual compensation plans for the India cluster.
Establish annual sales targets for the sales team within the compensation systems and distribute individual plan documents to each team member.
Ensure accurate calculation and verification of sales incentive payouts
Project management
Handle specific projects as identified by the International Sales Enablement Manager for Business Growth improving Sales effectiveness and driving productivity
Required Skills & Education:
Masters degree in business Operations or a related field;
Minimum 12 years of experience in operations management preferably in a sales-driven organization.
Proven experience with forecasting business analytics and process optimization.
Strong knowledge of CRM ERP (preferably SAP) and performance management tools.
Excellent leadership and team management skills with the ability to motivate coach and develop a high-performing operations team.
Analytical thinking and problem-solving ability to anticipate issues work proactively to address potential problems and design solutions
Exceptional communication and interpersonal skills with the ability to effectively liaise with internal and external stakeholders at all levels of the organization.
Strategic thinking: ability to fully understand and contribute to regional strategies and drive performance in line with these strategies
Strong team-player and driver
Desired Skills:
Work Environment:
Physical Requirements:
Required Experience:
Manager
Key Skills
- Six Sigma
- Lean
- Management Experience
- Process Improvement
- Microsoft Outlook
- Analysis Skills
- Warehouse Management System
- Operations Management
- Kaizen
- Leadership Experience
- Supervising Experience
- Retail Management
About Company
The work we do matters. And at Carestream, our products help the world be a healthier and safer place. From our x-ray products for pediatrics, sports medicine, or veterinary hospitals, to our non-destructive testing ensuring aircrafts and pipelines are safe. And it couldn’t be done wi ... View more
