Receptionist Lobby Ambassador
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Job Location:
Monthly Salary:
Posted on:
21 hours ago
Vacancies:
1 Vacancy
Job Summary
JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.
The Lobby Ambassador will be responsible for delivering an outstanding Customer Service experience ensuring every guest and caller receives a positive professional and lasting impression. This role requires a flexible multi-skilled approach to meet a variety of reception and facilities support needs.
Working Hours:
Monday to Friday 8 hours per day on site
Key Responsibilities:
- Serve as the main point of contact for all enquiries providing exceptional service and ensuring guests and residents are welcomed courteously their needs anticipated and their experience memorable during core weekday hours.
- Manage guest registration host notifications and pass issuance in line with procedures communicating HSE and evacuation processes to all visitors.
- Maintain an immaculate and organised reception area ensuring the desk is always attended and overseeing all aspects that impact the visitor experience.
- Complete daily shift checklists and monthly reports to support efficient operations and handle the booking of taxis vehicles meeting rooms and inductions as required.
- Operate relevant IT systems confidently coordinate logistics with courier and shipping providers and support general administrative tasks for the Facilities Management team.
- Provide information on local amenities travel directions and updates to help residents and visitors as needed.
Compliance & Safety:
- Remain up-to-date on all site procedures promptly address and report process changes or incidents and ensure full compliance with health safety and evacuation protocols.
Teamwork & Performance:
- Model a positive attitude and professional behaviour maintaining strong communication and cooperation with all site team members to ensure seamless service.
- Foster recognition of senior management and facilitate effective handovers between shifts supporting a collaborative One Team culture.
- Assist with cross-training of colleagues and uphold high standards in all interactions.
Core Competencies:
- Commitment to learning and continuous improvement
- High quality standards and personal presentation
- Strong planning organisation and problem-solving abilities
- Reliability discretion and self-motivation
- Service excellence and effective teamwork
- Strong communication and interpersonal skills
Skills & Experience:
- Demonstrated customer service experience in a high-profile environment
- Service-oriented mindset with a proactive approach to problem-solving
- Ability to recognise and remember individuals and details
- Team player comfortable with handling disruptions and maintaining smooth operations
- Excellent organisational skills and computer literacy; quick to adapt to new systems
What you can expect from us:
- Contract of employment
- Benefits package (private healthcare cafeteria system life insurance)
- Opportunity to demonstrate your own initiatives
- Opportunity to participate in training and development programs
- Possibility to work in a highly professional stimulating and challenging work environment of multinational Company with great and long-term career prospective
- Friendly and supportive company culture
Location:
On-site Krakow POLIf this job description resonates with you we encourage you to apply even if you dont meet all of the requirements. Were interested in getting to know you and what you bring to the table!
JLL Privacy Notice
Jones Lang LaSalle (JLL) together with its subsidiaries and affiliates is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
For candidates in the United States please see a full copy of our Equal Employment Opportunity policy here.
Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Key Skills
- Multi-line Phone Systems
- Customer Service
- Computer Skills
- QuickBooks
- Medical office experience
- Office Experience
- 10 Key Calculator
- Dental Office Experience
- Front Desk
- Administrative Experience
- Medical Receptionist
- Phone Etiquette
About Company
Provides business consulting; investment banking services including corporate finance and investment advisory on mergers and acquisitions; asset management services including fund, portfolio and wealth management; real estate property management and brokerage services.
