Director of Information Technology

The Company Youll Join

Carta connects founders investors and limited partners through world-class software purpose-built for everyone in venture capital private equity and private credit. Trusted by 65000 companies in 160 countries Cartas platform of software and services lays the groundwork so you can build invest and scale with confidence.

Cartas Fund Administration platform supports 9000 funds and SPVs representing nearly $185B in assets under management with tools designed to enhance the strategic impact of fund CFOs. Recognized by Fortune Forbes Fast Company Inc. and Great Places to Work Carta is shaping the future of private market infrastructure.

Together Carta is creating the end-to-end ERP platform for private markets. Traditional ERP solutions dont work for Private Funds. Private capital markets need a comprehensive software solution to replace outdated spreadsheets and fragmented service providers. Cartas software for the Office of the Fund CFO does just that - its a new category of software to make private markets look more like public markets - a connected ERP for private capital.

For more information about our offices and culture check out our Carta careers page.

The Problems Youll Solve

At Carta our employees set out on a mission to unlock the power of equity ownership for more people in more places. We believe that the problems we solve today unlock the opportunities of tomorrow.

As Director of Information Technology youll own the implementation reliability and continuous improvement of all enterprise technology services. Youll drive automation productivity and operational excellence while ensuring our employees have secure seamless access to the tools they need to serve customers.

Here are some of the problems youll help us solve:

• Execute a multi-year IT roadmap that aligns with business objectives balances risk and supports rapid growth.
• Lead the implementation and lifecycle management of our global network SaaS applications collaboration platforms and end-user devices.
• Lead a customer-centric service desk model that delivers measurable improvements in response time resolution quality and employee satisfaction.
• Create and refine ITIL-based processes for incident change and asset management to reduce downtime and technical debt.
• Partner with Information Security to embed Zero Trust principles device management and least-privilege access into every layer of our tech stack.
• Drive enterprise-wide projects such as ERP integrations office build-outs and M&A technology migrations ensuring on-time and on-budget delivery.
• Develop metrics and dashboards that provide real-time visibility into system health capacity and spend enabling data-driven decision-making.
• Champion a cloud-first automation-first mindset leveraging emerging technologies APIs infrastructure as code and low-code tooling to eliminate manual work and speed delivery.
• Evangelize best practices run internal training and foster a culture where technology is an enabler.

The Team Youll Work With

Youll be part of a customer-focused team that believes in progress over perfection and where security mindset and culture are key. Our team is rethinking how IT operations can be accomplished in innovative ways. We focus on solving business problems and we value curiosity pragmatism and empathy for the employee experience.

About You

You are an operational leader who pairs deep technical expertise with an obsession for customer service and you see complexity as an opportunity to simplify and scale. You will work closely with Security Legal Compliance Engineering and all employees to enable them in their roles. If you thrive on building modern automated IT organizations that empower people to do their best work wed love to talk!

We are looking for candidates who have:

• Proven ownership of global IT infrastructure and services including networking identity collaboration and endpoint management.
• Strong command of ITIL or similar frameworks and experience operationalizing incident change and problem management at scale.
• Demonstrated success implementing cloud-first strategies.
• A track record of partnering with Security to enforce Zero Trust MFA and endpoint compliance without sacrificing user productivity.
• Demonstrated ability to lead technical teams scale processes and influence and implement change across complex technical environments.
• Excellent communication skills with an ability to translate technical concepts into business value for executives and non-technical stakeholders.
• A growth mindset that embraces continuous learning experimentation and iterative improvement.
• 10 years of progressive experience in corporate IT with 5 years leading distributed teams in high-growth SaaS environments.

Disclosures:

• We are an equal opportunity employer and are committed to providing a positive interview experience for every candidate. If accommodations due to a disability or medical condition are needed please connect with the talent partner via email.
• Carta uses E-Verify in the United States for employment authorization. See the E-Verify and Department of Justice websites for more details.
• For information on our data privacy policies seePrivacyCA Candidate Privacy and Brazil Transparency Report.
• Please note that all official communications from us will come from an @ or @ domain. Report any contact from unapproved domains to